MD Anderson Cancer Center Call Center
Ensure quality patient appointment scheduling and facilitate patient access to professional services in a call center setting. Requires 2 years of patient appointment scheduling,insurance verification or registration experience in a hospital or physician office. Must be proficient in Flow cast registration, pre-certifications, authorizations, referrals.Excellent customer service skills with strong interpersonalskills and phone etiquette are required.
Scheduled Days / Hours: 40 HRS
High School diploma or equivalent required
Minimum experience within a Customer Service, Contact Center or scheduling environment, preferably within a Healthcare environment.
Experience in or knowledge of any of the following is preferred: central scheduling, medical terminology, insurance verification, registration, or hospital/physician office.