Job ID
Full Time
Department Name
Patient Accounting

Short Description

Responsible for overseeing the day to day operations for the hospital and physician billing offices and providing strategic direction for all revenue cycle activities. 


Responsible for enhancing and maintaining a properly functioning revenue cycle process through a cross-department organizational structure. 


The revenue cycle is defined as all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue


Critical responsibilities include achievement of annual and periodic goals for significant statistical indicators of revenue cycle performance and for the organization’s overall

financial performance.     


Demonstrate, through plans and actions, that there is a consistent standard of excellence to which all departmental work is expected to conform.  Such a standard should be based on establishing and maintaining a constancy of purpose, focusing on continuous improvement within the Director's area of influence, and delivering the highest degree of quality service possible.

Special Requirements

Scheduled Days / M-F


Bachelor’s degree required, preferably in business, health or public administration, management, or a related field.


Masters in hospital or business administration, accounting, finance, or related field and closely related clinical disciple preferred.


A minimum of 7 years management experience in the healthcare receivables field required, with a work record that demonstrates:

  • In-depth knowledge of hospital and physician billing and reimbursement
  • Leadership in the core values of the organization
  • Clear, effective communication skills
  • A mature approach to problem-solving for all types of issues
  • Skills in using mainframe and PC computers
  • Knowledge of medical terminology
  • Negotiating skills
  • Detail orientation
  • Experience with total quality management concepts and tools
  • Experience with Heathquest and/or IDX billing systems preferred
  • Knowledge of healthcare industry financial statistical indicators


Working knowledge in the areas of patient registration, billing, accounts receivable (AR) and cash management requirements, managed care contractual terms and requirements, health insurance practices, industry regulatory requirements, business office operations, AR and financial reporting technology, wage and hour regulations, basic accounting, and industry standards for healthcare revenue resolution management practices.


Ability to analyze and resolve problems that affect the claim submission process, regardless of whether the problem originates in an area under direct or indirect control.


Financial management skills, including the ability to financially analyze data for operations, budgeting, auditing, forecasting; basic accounting knowledge; AR and reserve analysis, market analysis; staffing and financial reporting skills.


Leadership skills to motivate cross-departmental teams’ performance towards excellence and develop team concepts and consensus-building management styles.


The ability to make a significant contribution to the organization's overall effectiveness.
















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