Lead others in providing prompt and accurate patient registrations while delivering good
Must be able to multi task and work in a team environment.
This individual serves as a lead and the front-line contact person for all incoming patients.
The incumbent will greet, register, schedule and provide general information to patients
and/or their families.
Ensures that insurance information is verified, co-pays are collected, and that patient
charts are prepared in advance.
At all times ensures a high level of customer service by providing patient confidentiality and
care in accordance with the Patient’s Bill of Rights.
Scheduled Days / Hours: Monday-Friday 8:30am-5:00pm
High School Diploma or Equivalent required.
3 years experience in a medical environment required.
IDX experience, some knowledge of medical insurances preferred.
Leadership experience preferred.
Computer literate, excellent communication and customer service skills.
Required License/Certifications/ Registration:
All incumbents must satisfactorily complete a Cooper IDX training program to include: Registration, Scheduling, E-Commerce and FSC.