LEAD PATIENT SERVICES REP

US-NJ-VOORHEES
Job ID
36858
Category
Clerical
Shift
1
Type
Full Time
Department Name
HUB - Voorhees Bldg 2 Ste 201

Short Description

     Lead others in providing prompt and accurate patient registrations while delivering good 

     customer service.  

 

     Must be able to multi task and work in a team environment.

 

     This individual serves as a lead and the front-line contact person for all incoming patients. 

 

     The incumbent will greet, register, schedule and provide general information to patients

     and/or their families. 

 

     Ensures that insurance information is verified, co-pays are collected, and that patient

     charts are prepared in advance. 

 

     At all times ensures a high level of customer service by providing patient confidentiality and

     care in accordance with the Patient’s Bill of Rights.  

Special Requirements

Scheduled Days / Hours: Monday-Friday 8:30am-5:00pm

 

Education:

High School Diploma or Equivalent required.

Experience:

3 years experience in a medical environment required.

IDX experience, some knowledge of medical insurances preferred.

Leadership experience preferred.

Computer literate, excellent communication and customer service skills.

Required License/Certifications/ Registration:

 

All incumbents must satisfactorily complete a Cooper IDX training program to include: Registration, Scheduling, E-Commerce and FSC.

 

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