Responsible for all facets of the day-to-day operations of data, voice, and collaboration services to including network management tools (Ciscoworks, Cisco ACS/ISE, Cisco Prime, Cisco UCCX, UCE, Cisco CUCM, Cisco Emergency Responder).Configuring, installing and implementing Cisco Voice (UC)in an enterprise environment with multi-vendor integration and support
Provide voice and data network design services, ensuring adherence to departmental policies and procedures;
Coordinate and define voice and collaboration network requirements (i.e. design, configure, install, etc.) to include coordinating with other groups within and outside the Infrastructure team to determine the scope and objectives of proposed networking configurations;
Oversee the timely and accurate analysis of company and third-party vendor requirements, evaluating if network configuration is possible with existing resources and managing end user expectations to keep them at a realistic level;
Develop and implement communications backup and recovery plans to maintain reliable voice, data, and collaboration systems.
Develop detailed implementation plans to accommodate voice growth, security, and enhancements by maximizing functionality of network equipment (i.e. Cisco routers, gateways, switches, etc.);
Monitor network implementation, providing support in an timely and accurate manner;
Know and support approved corporate and departmental policies relating to business procedures,
Conduct; design network performance reports, detailing network status, for management in an accurate and timely manner
Analyze data traffic patterns within network infrastructure, detecting operational problems and recommending improvements to ensure optimal performance;
Proactively identify symptoms and instabilities in a timely and accurate manner to include performing analysis, capacity planning, and testing for organizations network environment
Make recommendations to management on enhancements to network that will improve the quality and reliability of the networks performance
Provide recommendations of the most cost-effective solution to management, including all cost, procedural, and contractual considerations necessary to make decisions
Research and identify new technologies available that offer business advancements; provide written documentation to support the recommendation and benefits of implementing new technology
Ensure information is properly protected by assisting the Infrastructure team in developing secure architectures within Production and corporate network environment.
Provide management with status reports throughout assigned projects detailing project status and timeline, to include completing a project completion report to document if all milestones and objectives were met