TELEPHONE OPERATOR PRN

US-NJ-Camden
Job ID
38022
Category
Clerical
Shift
1
Type
Per Diem
Department Name
Operators

Short Description

Operate telephone business systems equipment or switchboards to relay incoming,

outgoing, and interoffice calls to or from internal and external customers in a 24/7

environment. 

 

May supply information to callers and record messages. 

 

Operate communication systems, such as telephone, switchboard, intercom, two-way radio,

or public address.

 

Manage multiple incoming phone lines; greet callers, answers routine questions, forwards

calls and takes messages.

 

Work the hospital’s paging system and handle general clerical tasks. 

 

Relay and route written and verbal messages.

Special Requirements

Scheduled Days / Hours: 24/7 operation rotating shifts

 

Education:

High school diploma or equivalent required.

 

Experience:

2 years experience as a switchboard or call center operator, and/or answering service experience in a hospital, large physician office, or related customer service field.

 

Experience in TeleDirectory or similar telephone console system preferred.

 

 

Other:

Excellent verbal communication and interpersonal skills required.  

 

Must possess a strong social orientation, ability to multi-task and handle high-stress environment. Must be detail-oriented.

 

Knowledge of medical terminology preferred. Computer skills required.

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