Serve as the front-line contact person for all incoming patients.
Greet, register, schedule and provide general information to patients and/or their families.
Ensures that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance.
At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights.
Scheduled Days / Hours: rotating schedule
High School Diploma or Equivalent required.
Excellent communication and customer service skill.
Some knowledge of medical insurances.
Knowledge of IDX helpful.
Experience in a medical environment strongly preferred.
All incumbents must satisfactorily complete a Cooper IDX training program to include: Registration, Scheduling, E-Commerce and FSC