Job ID
Full Time
Department Name

Short Description

Responsible for accounts receivable related to CUP outstanding accounts business.


Duties and activities will be performed in a fast paced corporate benefits office environment.


Dedicated to quick and timely change management in order to have positive outcomes in collections activities.


Acts as the customer service agent between third party payors/contractors/government agencies/CUH-CUP patients and CUP open account balance business. 


Capable of managing high volume invoice documentation and outstanding balance resolution.


Responsible for accurate and timely invoice/account management along with problem account management through clear and concise account documentation and/or all other communication tools valuable to achieve account resolution.


Interfaces well with all levels of staff and management.


Maintains all PHI in accordance with HIPPA, JACHO, third party contractual agreements along with CUH policy and procedures.


Ability to manage daily job functions along with special project work and prioritize level of importance on demand.


Capable of indentifying third party payor response trending and escalation to management team as deemed necessary.  

Special Requirements

Scheduled Days / Hours: 8-4:30


High School Diploma or Equivalent required.


3 years or more in accounts receivables resolution is preferred.


Experience should be an understanding of all functions of third party billing processes including, but not limited to, basic coding knowledge, medical terminology, reimbursement analysis, experience with appeals process, credit balances, billing regulations, etc.


Able to perform basic mathematical calculations is required.


Excellent oral and written communication skills with strong analytical skills.


Computer literate, comfortable with Microsoft Office software.


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