Oversee the Follow Up Department staff, including Reps, Team Leads and Supervisors. (Total staff patient account of approx. 18).
Oversee Collections Analysts (2)
Responsible for oversight of denial process and reporting to various level of Management.
Provide training and education to Patient Accounting Department Staff.
Work closely with all Patient Accounts Management Team.
Monitor, review and report on aging inventory. Ensure accounts are being worked and resolved according to protocol
Ability to work effectively with department leaders throughout the organization.
Ability to provide excellent customer service and to mentor staff to do the same.
Work with various insurance carriers to ensure accurate and timely payments.
Scheduled Days / Hours: M-F 8:30
Bachelor’s Degree and/ or equivalent 6 years of experience in Healthcare receivables.
Extensive understanding of credit and collection rules and regulations.
Demonstrated leadership skills and staff oversight
Knowledge of organization policies, procedures, systems, and objectives.
Knowledge of healthcare administration systems and governmental regulations.
Ability to analyze and interpret complex data.
Proficient with Microsoft office Suite ( i.e. , Excel, Word And PowerPoint )
Ability to communicate clearly, efficiently, and effectively in writing and verbally.
Ability to work effectively with all levels of management
Forward thinking, innovative, able to solve problems based on information gathered and able to multitask without confusion or disorganization