• CLINICAL ACCESS NAVIGATOR

    Location US-NJ-CAMDEN
    Job ID
    41301
    Category
    Clerical
    Shift
    1
    Type
    Full Time
    Department Name
    PATIENT ACCESS CENTER
  • Short Description

    Under the general supervision of the Director of Clinical Practice, the Clinical Access Navigator serves as a liaison between physicians, nurses, and patients.

     

    Manages and documents patient phone calls pertaining to medical conditions and questions according ro established department routine.

     

    Efficiently operates computer, copier, fax machine, telephone system and performs numerous other clerical and technical duties in accordance with current procedures.

     

    Maintains and utilizes knowledge of all departmental clinical resources.

     

    This position will serve as a key resource to pediatric patient families.

    Special Requirements

    Scheduled Days / Hours: M-F 8 hours; License (or Certification):BLS Required; License (or Certification):NJ-LPN Required

     

    Graduate of an acrredited school of practical nursing

     

    Minimum two years of general ambulatory office experience

    Two years pediatric ambulatory care setting experience preferred

    Strong foundtations in family centered care principles and communication

    Previous telephone triage experience preferred

     

     

    Current New Jersey LPN License (Licensed Practical Nurse).

    BLS Certification (Healthcare Provider Course)

     

    Excellent verbal and written communication skills

    Analytical ability, good interpersonal staff skills, self starter whi needs little supervision

    Knowledge of electronic medical records

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