A nonexempt position responsible for performing a variety of duties in various ambulatory settings, including primary, multi-specialty, specialty practices. May be involved in both the clinical and administrative areas including assisting providers with patient care, and handling clerical, environmental, and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinical services.
Serves patients by identifying the best method for retrieving specimens; preparing specimens for lab testing; preforming screening procedures.
More specifically, they verify lab orders, obtain venipunctures, fingersticks and urine collection.
Maintain specime integrity aseptic technique, following lab department procedures.
Maintains quality results by following lab procedures and testing schedule; recording results in quality/control log, identifying and reporting needed changes.
Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations.
Resolves unusal test orders by contacting the ordering provider, pathology or reference lab for further clarification.
Posting lab results and attaching to order in electronic health record.
Coordinates patient health maintence reminders and closing care gaps.
Scheduled Days / Hours: Monday Through Friday;
High School Diploma or Equivalent required.
Minimum one year of recent healthcare experience preferred and/or documented evidence of externship completed in a medical office.
Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection experience.
Electronic health record experience preferred.
Excellent organizational, written/verbal communication and teamwork skills.
Outstanding patient experience skills.
Required License/Certifications/ Registration:
Current documentation of a national certification for the registered medical assistant (RMA) through the American Medical Technologists (AMT) or for the certified medical assistant through the American Association of Medical Assistants (AAMA). Must possess a current CPR certification and current health records. BLS issued by the American Heart Association, Phlebotomy, EKG.
Additional technical-specific qualifications may be required.