Job ID
Full Time
Department Name
IT Rev Cycle

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.


Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

Remote work possible


The IT People Manager will be responsible for implementing and overseeing dedicated people strategies that promote core cultural values and strong performance. The role will play an indispensable part in the IT organization’s future by matching talent to the right roles needed to support growth in the department. The role will drive the execution of annual processes, such as talent management, performance management, and the compensation cycle, as well as oversee employee relations issues. This role will have a large number of direct reports and manage a team with diverse talents and backgrounds.


Creates and oversees annual goal setting for staff; ensure staff are on target & course corrects as needed.

Responsible for career planning and career growth; develops and updates job descriptions and career ladder as needed.

Conducts performance evaluations (ongoing and annual). Address staff performance challenges through development and monitoring of Performance Improvement Plans.

Seeks and shares regular feedback on staff performance.

Regular rounding (1:1s) with team members; addresses process or policy issues that arise and/or delegates to others to ensure these are being addressed; provides constant feedback loop between People Manager and staff.

Creates training & development plans, as well as skills assessment and determines how to close resource and/or skill gaps; partners and collaborates with others to develop these plans.

Provides consistency in organizational transparency through development and implementation of efficient and effective internal communication practices and processes, including, but not limited to digital communication, leadership communication, in-person and town hall meetings, etc. to ensure consistent messaging.

Seeks out & champions programs for industry development for staff, such as industry certifications, membership opportunities in industry thought leadership, and other training/development opportunities.

Chairs and/or participates in internal committees, such as employee engagement committee, communication committee, etc.

Participates in annual budget planning, by identifying future state resource demands and skill development needs. Prepare justification and information for internal position management committee for approval of new FTE requests

Accountable for HR responsibilities such as recruiting, onboarding, and offboarding; develops and executes consistent processes to support these activities.

Approves timecards/payroll, paid time off, monitors leave of absence, etc.



Experience Required

3-5 years required, 6-10 years preferred of related experience in People Operations (including onboarding, benefits including LOA/PTO politics, performance management, and off-boarding) Talent & Culture, Organizational Development, Employee Engagement, Leadership Development, and Training

Education Requirements

HS/GED required. Bachelor's degree preferred

Health Information Technology, Health Information Management, Computer Science, or other related field of study preferred


License/Certification Requirements

Professional Licensure (such as R.N.) in lieu of Bachelor’s degree preferred
Industry-specific certification(s) that align with job-related responsibilities in lieu of Bachelor’s degree preferred

Special Requirements

Scheduled Days / Hours: 8

Required skills:

Communication – Ability to communicate with patients, visitors and coworkers
3+ years in diverse and increasing leadership roles across business or Information Technology area(s).
Demonstrates Change Agent effectiveness. Identifies and acts upon opportunities for continuous improvement as well as transformational change where warranted. Demonstrates personal commitment to change through actions and words. Mobilized others to support change through times of stress and uncertainty.
Demonstrates Influence. Communicates ideas or positions in a persuasive manner that builds support, agreement, and commitment. Takes actions that directly or indirectly influence others in order to create buy-in, gain trust, motivate actions and win concessions without damaging relationships.
Demonstrates Relationship-building. Effectively negotiates and builds coalitions internally and externally to achieve missions and objectives. Possesses skills in empathy and conflict management.
Demonstrates Empowerment. Encourages others to take appropriate accountability for their work. Provides information, training and resources necessary to enable others to make expedient, practical decisions that impact the performance and success of an event or project, as well as successful career arcs for professionals.
Demonstrates Self-confidence. Makes sound decisions, takes risks and accepts responsibility for own actions, regardless of outcome.
Demonstrates Outcome-driven focus. Focuses on desired results and business outcomes. Sets and achieves challenging goals. Clearly defines mutual expectations of self and others in a team setting. Takes appropriate actions to ensure obligations are met.

Ability to work in a dynamic, fast-paced, and matrix-structured environment


Preferred skills:

Demonstrates Innovative thinking. Applies original thought to existing and emerging technological methods, processes, products and services.
Demonstrates Strategic thinking. Examines issues and creates plans with a long-term perspective. Generates ideas and critically evaluates future scenarios. Applies external and internal factors to strategy development.


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