TELEPHONE OPERATOR PRN

Location US-NJ-Camden
Job ID
63915
Category
Clerical
Shift
1
Type
Per Diem
Department Name
Operators

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

 

Discover why Cooper University Health Care is the employer of choice in South Jersey.

 

Short Description

Operate telephone business systems equipment or switchboards to relay incoming,

     outgoing, and interoffice calls to or from internal and external customers in a 24/7

     environment. 

 

     May supply information to callers and record messages. 

 

     Operate communication systems, such as telephone, switchboard, intercom, two-way radio,

     or public address.

 

     Manage multiple incoming phone lines; greet callers, answers routine questions, forwards

     calls and takes messages.

 

     Work the hospital’s paging system and handle general clerical tasks. 

 

     Relay and route written and verbal messages.

 

Experience Required

2 years experience as a switchboard or call center operator, and/or answering service experience in a hospital, large physician office, or related customer service field.

 

Experience in TeleDirectory or similar telephone console system preferred.

Education Requirements

HS diploma or equivalent required

Special Requirements

Excellent verbal communication and interpersonal skills required.

Must possess a strong social orientation, ability to multi-task and handle high-stress environment. Must be detail-oriented.

Knowledge of medical terminology preferred. Computer skills required.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed