At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Operate telephone business systems equipment or switchboards to relay incoming,
outgoing, and interoffice calls to or from internal and external customers in a 24/7
May supply information to callers and record messages.
Operate communication systems, such as telephone, switchboard, intercom, two-way radio,
or public address.
Manage multiple incoming phone lines; greet callers, answers routine questions, forwards
calls and takes messages.
Work the hospital’s paging system and handle general clerical tasks.
Relay and route written and verbal messages.
2 years experience as a switchboard or call center operator, and/or answering service experience in a hospital, large physician office, or related customer service field.
Experience in TeleDirectory or similar telephone console system preferred.
HS diploma or equivalent required
Excellent verbal communication and interpersonal skills required.
Must possess a strong social orientation, ability to multi-task and handle high-stress environment. Must be detail-oriented.
Knowledge of medical terminology preferred. Computer skills required.