Job Listings

- Operational Oversight: Ensure smooth and efficient daily operations across clinical and administrative functions, always prioritizing patient care and provider needs. - Strategic Leadership: Partner with the Division Head to drive division-wide goals, process improvements, and workflow optimization initiatives. - Scheduling Management: Manage Cadence and/or Optime scheduling for physicians and APPs, including Epic schedule creation, template optimization, and urgent appointment access. - Team Leadership: Inspire and guide administrative team members, fostering a culture of inclusivity, continuous learning, and shared purpose. - Project Management: Lead division and institute-level projects, including provider onboarding and the implementation of new...

- Prepares daily batches of patient demographics and charges.  - Inputs patient demographics and charges for office, hospital, nursing home and home visits.  - Run daily reports to balance and close each day.  - Updates patient accounts, verifies insurance coverage and changes patient information.  - Responds to insurance requests and patient telephone inquiries in a positive and professional manner.  - Prepares charity care requests timely and accurately.  - Prepares accounts for collections.  - Prepares credit card payments for transmission on a timely basis.  - Assists with actual billing procedures, e.g., processes and mails insurance claims and patient statements.  - Performs all...

Under the general supervision of Access Business Services management, the Clinical Access Navigator serves as a liaison between Cooper providers and business operations, and insurance payors via the web and telephonically to provide clinical information necessary to secure prior authorizations for patient services.   Works both Patient and Referral Workqueues as needed.   Secures insurance authorizations and/or pre-certifications for patient services both internal and external to Cooper contacts and insurance payors in response to “peer-to-peer requests” and after denial to appeal payor’s decision.   Gathers and submits necessary documentation required to successfully obtain prior authorization or...

   Assist the supervisor in daily operations.      Ensure priority surgical trays are being processed.      Assist in employee development.

Perform various laundry, patient transport, and environmental duties throughout the hospital. Performs specific cleaning duties to maintain a clean and aseptic environment. Transports patients throughout the facility in a professional, courteous, and timely manner. Performs laundering and related assignments necessary to the collection, processing, and distribution of linen throughout the system. Keeps waiting rooms, lounges, and staff areas tidy.

Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management Patient Navigators thrive on working in a fast paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor. Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network

The Registered RN is a professional caregiver who, as a member of a multidisciplinary healthcare team, assumes responsibility and accountability for a group of patients for a designated time frame. They supervise and provide care to these patients utilizing the nursing process, including the therapeutic use of self.   Key Responsibilities  

Under the general supervision of the Director of Clinical Practice, the Clinical Access Navigator serves as a liaison between physicians, nurses, and patients. Manages and documents patient phone calls pertaining to medical conditions and questions according to established department routine. Registers and Schedules patients in EMR (Epic) Efficiently operates computer, copier, fax machine, telephone system and performs numerous other clerical and technical duties in accordance with current procedures. Maintains and utilizes knowledge of all departmental clinical and non-clinical resources. This position will serve as a key resource to pediatric or primary care patient families.

Financially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service. Financial clearance process encompasses any or all of the following job functions: • Verifies insurance eligibility and plan benefits. • Contacts patients with inactive insurance coverage to obtain updated insurance information • Validates coordination of benefits between insurance carriers. • Explains insurance plan coverage and benefits to patients, as necessary. • Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper. • Creates referrals for patients having a Cooper PCP. Contacts external PCPs to obtain...