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- The COD is a Registered Nurse who coordinates the delivery of Patient Care Services to patients during day, evening and night hours including weekend and holiday shifts. The COD for Patient Care Services is an integral member of the leadership team who assumes administrative responsibility for the Division of patient Care Services and on-site responsibility for the hospital.
- The COD is accountable for ensuring appropriate PCS staffing through the management of staff resources, and who has the responsibility for the ultimate decision in the immediate management of any given situation.
- The COD is accountable for ensuring that safe, efficient, and quality patient care is provided.
- The COD ensures the delivery of customer service through...
The Director of Business Operations is responsible for the evaluation, oversight, and implementation of the Center for Population Health’s business operations. Responsibilities include but are not limited to revenue cycle management for population health programs, financial tracking, analysis, and reporting, capital and operating budget oversight, coding and billing compliance and optimization, contract management, monitoring strategic and operation goal status, trending, and outcomes. Director works closely with population health leadership and care team and other departments and institutes within the CUHC organization.
Revenue Cycle Management: Lead...
The HCA Patient Access Specialist communicates with insurance companies, patients, and healthcare providers to resolve discrepancies, update records, and ensure proper billing. Accuracy is crucial to prevent claim denials and facilitate smooth reimbursement processes. This role requires attention to detail, strong organizational skills, knowledge of insurance policies, sense of urgency to meet time-sensitive insurance requirements, and effective communication skills to navigate the complexities of healthcare billing.
The HCA Patient Access Specialist is responsible for ensuring quality patient registration, validation, and verification of insurance information. Collects and reviews all patient insurance information needed to complete the benefit verification process....
The Clinical Laboratory Assistant works under the general supervision of the laboratory section manager in support of the Clinical Laboratory Scientists/Medical Technologists and Technicians. He/she performs duties in the technical areas of the laboratory including specimen handling, inventory, maintenance and others as assigned.
- Appointment scheduling to patients PCP within 7 days or discharges. If patient has no PCP, assist with obtaining PCP and schedule appropriate appointment within set guidelines
- Facilitate patient discharge from 24/7 Emergency Department by coordinating/scheduling follow-up appointments
- Works closely with both primary care physicians and physicians in all specialty areas to coordinate patient’s care plan for consultations, procedures, testing, surgeries or other services as ordered by the treating ED provider
- Verify insurance coverage and demographic information
- Collect and receipt patient payments
- Responsible for retaining patients in the Cooper Health System whenever possible by scheduling directly in Centricity Business system,...
Advanced Practice Provider (APP) - Nurse Practitioner or Physician Assistant - Trauma
Key Responsibilities:
- Patient Assessment & Management: Perform comprehensive assessments of critically injured trauma patients, develop and implement treatment plans, monitor progress, and adjust care as needed in collaboration with attending physicians.
- Critical Care Procedures: Perform bedside procedures such as suturing, and wound care management.
- Coordination of Care: Work closely with trauma surgeons, critical care intensivists, surgery and emergency medicine residents, and the multidisciplinary team to coordinate care for critically injured...
Advanced Practice Provider (APP) - Nurse Practitioner or Physician Assistant - Trauma
Key Responsibilities:
- Patient Assessment & Management: Perform comprehensive assessments of critically injured trauma patients, develop and implement treatment plans, monitor progress, and adjust care as needed in collaboration with attending physicians.
- Critical Care Procedures: Perform bedside procedures such as suturing, and wound care management.
- Coordination of Care: Work closely with trauma surgeons, critical care intensivists, surgery and emergency medicine residents, and the multidisciplinary team to coordinate care for critically injured...
Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.
Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages...
The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self.
- Follows established policies and procedures
- Communicates openly with internal customers and supervisors
- Provides excellent customer service interfacing well with all levels of staff, management and physicians
- Applies Cooper core values
- Other duties as required
- Proficient in-patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH.
- Surgical scheduler duties involve scheduling for hospital outpatient-based services, changing, and canceling appointments, to include other administrative duties as assigned.
- Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patient results and scheduling needs.
- Support checkout at Gastroenterology’s ambulatory office, scheduling patients for procedures after office visits.
- Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed. Take appropriate action in responding to questions from...