Job Listings

The Service Excellence Specialist plays a key role in ensuring that patients' comfort and non-clinical needs are addressed during their hospital stay. This role focuses on conducting Comfort Rounds, connecting with patients twice daily to ensure they have what they need to feel comfortable and supported. The Service Excellence Specialist is responsible for facilitating service needs, addressing comfort concerns, and ensuring that each patient is attended to in a timely and compassionate manner

The Service Excellence Specialist plays a key role in ensuring that patients' comfort and non-clinical needs are addressed during their hospital stay. This role focuses on conducting Comfort Rounds, connecting with patients twice daily to ensure they have what they need to feel comfortable and supported. The Service Excellence Specialist is responsible for facilitating service needs, addressing comfort concerns, and ensuring that each patient is attended to in a timely and compassionate manner.

- The Staff Internal Auditor is responsible for planning and performing audits of operational, financial, and clinical functions under the direction of the Director of Internal Audit.  - Assists the Internal Audit team with special reviews and investigations of operations.  - Manages project assignments and timelines to ensure the timely and effective completion of assigned projects.   Perform audit procedures, including identifying and defining internal controls, developing audit program, criteria and tests, reviewing and analyzing evidence, and creating process narrative and documents control design, implementation, and operating effectiveness.  Prepare working papers, conduct interviews, review documents, and compose summary...

The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self. - Follows established policies and procedures - Communicates openly with internal customers and supervisors - Provides excellent customer service interfacing well with all levels of staff, management and physicians - Applies Cooper core values - Other duties as required

The Director of Provider Capacity Management leads organizational efforts to design, monitor, and optimize provider capacity across the clinical enterprise. This role ensures patient-centric access to clinical services, oversees template management for provider and ancillary schedules, and aligns capacity management work to strategic initiatives. The Director collaborates with executive leadership, clinical and operational leaders, and physicians to proactively mitigate barriers to ambulatory access and patient flow, leveraging data analytics, technology, and process improvement methodologies. 

This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination  

Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care. Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s). Maintains and demonstrates high standards of professional ethics. - Supports the activities of daily living to include bathing, dressing, grooming, oral care,...

Supports, educates, and assists patients in the Department of Psychiatry Partners with providers in the care of patients seeking psychiatric, mental health, and behavioral health services Provides clinical advice to patient via the telephone and patient portal Responsible for indirect patient care such as medication refills and prior authorizations  

The Therapist must support and assure the efficient, effective, courteous testing of patients and reporting accurate results to physicians for interpretation. Flexibility and excellent teamwork required in order to meet the needs of the physicians, patients, and coworkers.   Assist Pulmonary Physicians in different locations that may require travel between sites. This position requires independent working skills, which may include transporting a patient, faxing or scanning reports to physician offices, or any other function which can facilitate the operation of the Pulmonary Function Labs and the Bronchoscopy Suite.