Job Listings

Strong emphasis on customer service including telephone etiquette and working well in front of patients in a busy waiting area. Ability to make a positive first impression and demonstrate Coopers core values and service standards consistently.   Facilitate patient access to infusion and schedule coordination. Collaborates with management to keep informed on scheduling and escalates barriers in scheduling.   Handle multiple patient needs such as check in, phones and lab registration and keeping patients informed, or- check out and scheduling next infusion appointment, phones --and working on inbox of infusion scheduling...

THIS POSITION REQUIRES ROTATING WEEKENDS*     Join an administrative team that supports Cooper’s large Department of Hospital Medicine.    The position primary provides administrative and clerical support.  Strong computer (Microsoft Office) & communications skills are a must.   Basic analytical support plus database creation and maintenance will be required.  

  - Appointment scheduling to patients PCP within 7 days or discharges. If patient has no PCP, assist with obtaining PCP and schedule appropriate appointment within set guidelines - Facilitate patient discharge from 24/7 Emergency Department by coordinating/scheduling follow-up appointments - Works closely with both primary care physicians and physicians in all specialty areas to coordinate patient’s care plan for consultations, procedures, testing, surgeries or other services as ordered by the treating ED provider - Verify insurance coverage and demographic information - Collect and receipt patient payments - Responsible for retaining patients in the Cooper Health System whenever possible by scheduling directly in Centricity Business...

Responsible for registration functions (such as registration, insurance verification, patient safety and compliance, revenue collections, resource referrals, and customer service) in a fast paced, high volume Emergency Department that provides 24/7 service.

The Supervisor is responsible for ensuring annual competencies/appraisals, required certifications, and ongoing continuing education for respiratory care practioners (RCP) under their direct report. Duties include daily supervision of respiratory care personnel, coordination of daily operations, and professional communication with the health care team to facilitate the coordination of care across the continuum. Acts in the absentia of the department manager or Director as needed. Supervisor is accountable for expected knowledge, skills and competencies for neonate to geriatric patients.

A nonexempt position responsible for performing a variety of duties in various ambulatory settings, including primary, multi-specialty, specialty practices. May be involved in both the clinical and administrative areas including assisting providers with patient care, and handling clerical, environmental, and organizational tasks. Provides information to patients so they may fully utilize and benefit from the clinical services. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Clinical direction, oversight and competency review is provided by medical providers and ambulatory professional development team in coordination with office...

The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self. Follows established policies and procedures. Communicates openly with internal customers and supervisors. Provides excellent customer service interfacing well with all levels of staff, management and physicians. Applies Cooper core values. Other duties as required.

Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience.  Provides patient support and keeps informed of delays.  Takes appropriate action including offering alternatives.       Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures.  Performs and documents patient outreach for...

The Registered RN is a professional caregiver, who as a member of a multidisciplinary healthcare team, assumes responsibility and accountability for a group of patients for a designated time frame. They supervise and provide care to these patients utilizing the nursing process, including the therapeutic use of self.   Key Responsibilities  

Under the direction of the manager of clinic operations, functions as a supervisor to clinical staff capable of preparing evaluations and providing in put on performance and administering evaluations. In addition, brings disciplinary items to the manager. Provides medical assistant support to the providers if there is a staffing need. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights.   All incumbents must have satisfactorily completed a Cooper IDX training program to include: