Job Listings

Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care. Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s). Maintains and demonstrates high standards of professional ethics.   1. Supports the activities of daily living to include bathing, dressing, grooming, oral care, feeding, toileting/hygiene, and assisting with mobility and transport. Demonstrates standard precautions including the care of patients in isolation and safe patient practice. 2. Performs technical duties as directed by RN, such as phlebotomy, vital signs, point of care testing, EKGs, Foley catheter care specific to population served and documents appropriately. 3. Identifies and communicates changes in patient’s status to RN and responds appropriately. Demonstrates standard precautions including the care of patients in isolation and safe patient practice. 4. Reinforces education of patient and family/responsible party regarding individual care needs and safety issues. 5. Participates in Cooper patient satisfaction initiatives and goals. Participates in the performance improvement activities. Assists in orientation of new hires. 6. Completes annual unit-specific competencies by specified due date. 7. Attends Staff Meetings when available for documents review of staff meeting minutes. 8. Assists in admission, transfers and discharges of patients to and from the unit

The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self.   Additional Responsibilities: - Follows established policies and procedures. - Communicates openly with internal customers and supervisors. - Provides excellent customer service interfacing well with all levels of staff, management and physicians. - Applies Cooper core values. - Assumes responsibility and accountability for a group of patients for a designated timeframe. - Evaluates patients, implements and documents nursing care. - Assists physicians during examinations and procedures. - Performs various patient tests and administers medications utilizing the nursing process. - Promotes patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills.

Financially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service.  Financial clearance process encompasses any or all of the following job functions:   - Verifies insurance eligibility and plan benefits.  - Contacts patients with inactive insurance coverage to obtain updated insurance information - Validates coordination of benefits between insurance carriers. - Explains insurance plan coverage and benefits to patients, as necessary. - Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper. - Creates referrals for patients having a Cooper PCP.  Contacts external PCPs to obtain referrals for patients scheduled with Cooper providers. - Refers patients with less than 100% coverage to Financial Screening Navigators. - Identifies copayment, deductible and co-insurance information. - Collects and processes patient liability payments prior to service.      Answers a high volume of inbound phone calls in a call center environment, as well as makes any necessary outbound phone calls to payor, providers and patients. Provides clear and concise documentation in systems.   Communicates daily with insurance companies, internal customers, providers and patients.  

Financially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service.  Financial clearance process encompasses any or all of the following job functions:   - Verifies insurance eligibility and plan benefits.  - Contacts patients with inactive insurance coverage to obtain updated insurance information - Validates coordination of benefits between insurance carriers. - Explains insurance plan coverage and benefits to patients, as necessary. - Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper. - Creates referrals for patients having a Cooper PCP.  Contacts external PCPs to obtain referrals for patients scheduled with Cooper providers. - Refers patients with less than 100% coverage to Financial Screening Navigators. - Identifies copayment, deductible and co-insurance information. - Collects and processes patient liability payments prior to service.    - Answers a high volume of inbound phone calls in a call center environment, as well as makes any necessary outbound phone calls to payor, providers and patients. - Provides clear and concise documentation in systems. - Communicates daily with insurance companies, internal customers, providers and patients.

Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care. Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s). Maintains and demonstrates high standards of professional ethics.   1. Supports the activities of daily living to include bathing, dressing, grooming, oral care, feeding, toileting/hygiene, and assisting with mobility and transport. Demonstrates standard precautions including the care of patients in isolation and safe patient practice. 2. Performs technical duties as directed by RN, such as phlebotomy, vital signs, point of care testing, EKGs, Foley catheter care specific to population served and documents appropriately. 3. Identifies and communicates changes in patient’s status to RN and responds appropriately. Demonstrates standard precautions including the care of patients in isolation and safe patient practice. 4. Reinforces education of patient and family/responsible party regarding individual care needs and safety issues. 5. Participates in Cooper patient satisfaction initiatives and goals. Participates in the performance improvement activities. Assists in orientation of new hires. 6. Completes annual unit-specific competencies by specified due date. 7. Attends Staff Meetings when available for documents review of staff meeting minutes. 8. Assists in admission, transfers and discharges of patients to and from the unit

Serve as the front-line contact person for all incoming patients.   Greet, register, schedule and provide general information to patients and/or their families.  Ensures that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights.   

Proficient in patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH.   Surgical scheduler duties involve scheduling for hospital outpatient based services, changing, and canceling appointments, to include other administrative duties as assigned.      Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patient results and scheduling needs.   Support checkout at Gastroenterology’s ambulatory office, scheduling patients for procedures after office visits.   Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed. Take appropriate action in responding to questions from patients.   Answer incoming calls, directing calls to the correct party, checking voicemails, and returning missed for scheduling requests.   Responsible for the integrity of pre-registration to include accurate health care coverage(s).    Escalate operational, provider, or patient complaints along with other critical matters to leadership.   Knowledge of medical insurance and billing processes.   Must work well in stressful situations and display a high degree of efficiency at all times.   Strong emphasis on customer service.

Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care. Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s). Maintains and demonstrates high standards of professional ethics.   1. Supports the activities of daily living to include bathing, dressing, grooming, oral care, feeding, toileting/hygiene, and assisting with mobility and transport. Demonstrates standard precautions including the care of patients in isolation and safe patient practice. 2. Performs technical duties as directed by RN, such as phlebotomy, vital signs, point of care testing, EKGs, Foley catheter care specific to population served and documents appropriately. 3. Identifies and communicates changes in patient’s status to RN and responds appropriately. Demonstrates standard precautions including the care of patients in isolation and safe patient practice. 4. Reinforces education of patient and family/responsible party regarding individual care needs and safety issues. 5. Participates in Cooper patient satisfaction initiatives and goals. Participates in the performance improvement activities. Assists in orientation of new hires. 6. Completes annual unit-specific competencies by specified due date. 7. Attends Staff Meetings when available for documents review of staff meeting minutes. 8. Assists in admission, transfers and discharges of patients to and from the unit

We are looking for highly resourceful and data-savvy students to join our Enterprise Analytics team as interns. The enterprise Analytics team is charged with leveraging on existing data resources to provide timely, accurate and actionable insights to business leaders across the organization. The interns will partner with other members of the Enterprise Analytics team to work on a variety of data analysis and visualization projects covering all facets of the healthcare delivery industry.   The internship will give you the opportunity to work on “real world” problems and enable you to sharpen your skills in exploratory data analysis, data visualization and advanced analytics. You will be involved in the entire lifecycle of project delivery and will have the opportunity to work with business leaders to define the problems and communicate the outcomes. You will have a flexible schedule, dedicating up to 20 hours a week to project work. Throughout the internship, you will gain tons of experience, hopefully enjoy the data crunching, earn a good pay and have a good potential for full time employment with us upon completion of your studies.

The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self.   Additional Responsibilities: - Follows established policies and procedures. - Communicates openly with internal customers and supervisors. - Provides excellent customer service interfacing well with all levels of staff, management and physicians. - Applies Cooper core values. - Assumes responsibility and accountability for a group of patients for a designated timeframe. - Evaluates patients, implements and documents nursing care. - Assists physicians during examinations and procedures. - Performs various patient tests and administers medications utilizing the nursing process. - Promotes patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills.