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Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care.
Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s).
Maintains and demonstrates high standards of professional ethics.
1. Supports the activities of daily living to include bathing, dressing, grooming, oral care, feeding, toileting/hygiene, and assisting with mobility and transport. Demonstrates standard precautions including the care of patients in isolation and safe patient practice.
2. Performs technical duties as directed by RN, such as phlebotomy, vital signs, point of care testing, EKGs, Foley catheter care specific to population served and documents appropriately.
3. Identifies and communicates changes in patient’s status to RN and responds appropriately. Demonstrates standard precautions including the care of patients in isolation and safe patient practice.
4. Reinforces education of patient and family/responsible party regarding individual care needs and safety issues.
5. Participates in Cooper patient satisfaction initiatives and goals. Participates in the performance improvement activities. Assists in orientation of new hires.
6. Completes annual unit-specific competencies by specified due date.
7. Attends Staff Meetings when available for documents review of staff meeting minutes.
8. Assists in admission, transfers and discharges of patients to and from the unit
Clinical: Provide psychological consultation and psychotherapeutic intervention for individual outpatient health psychology population. Working with medical patients to focus on brief short-term interventions for those struggling with psychological distress related to medical issues. Work in cooperation with and provide consultation to a multidisciplinary team, provide both brief bedside and traditional OP psychotherapy interventions rooted in evidence-based interventions, including, but not limited to, Cognitive-Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT) and mindfulness-based interventions. Lead and/or co-facilitate psychoeducational groups for patients on topics such as insomnia, fear of recurrence and metastiatic cancer.
Assessment: Provide psychological testing as appropriate to assess mood, behavior, and cognitive functioning including CDQ, MMSE, MoCA, RBANS, HADS, etc. to assist in assessment to inform treatment.
Secondary Supervision for externship/internship training program: Provide secondary supervision for interns on health psychology rotations of Behavioral Medicine Training Programs
Administration: Maintain timely, comprehensive, clinical notes in EMR; provide psychological reports for assessment cases, obtain NJ permit; report to Director of Behavioral Medicine for administrative and clinical issues including scheduling, case assignment, coverage, etc.
Teaching: Lecture for CMSRU courses as needed; participate in supervision for medical students at CUH as needed for varying coursework at CMSRU, Additionally provide professional presentations as requested (staff in-service, Grand Rounds, GME and medical school). Participation in weekly group supervision and didactic training of Behavioral Medicine trainees.
Research: Participation in on-going Behavioral Medicine research; initiation of new projects, participation in professional presentation at national conferences; work toward publication of Behavioral Medicine research.
Clinical: Provide psychological consultation and psychotherapeutic intervention for individual outpatient health psychology population. Working with medical patients to focus on brief short-term interventions for those struggling with psychological distress related to medical issues. Work in cooperation with and provide consultation to a multidisciplinary team, provide both brief bedside and traditional OP psychotherapy interventions rooted in evidence-based interventions, including, but not limited to, Cognitive-Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT) and mindfulness-based interventions. Lead and/or co-facilitate psychoeducational groups for patients on topics such as insomnia, fear of recurrence and metastiatic cancer.
Assessment: Provide psychological testing as appropriate to assess mood, behavior, and cognitive functioning including CDQ, MMSE, MoCA, RBANS, HADS, etc. to assist in assessment to inform treatment.
Secondary Supervision for externship/internship training program: Provide secondary supervision for interns on health psychology rotations of Behavioral Medicine Training Programs
Administration: Maintain timely, comprehensive, clinical notes in EMR; provide psychological reports for assessment cases, obtain NJ permit; report to Director of Behavioral Medicine for administrative and clinical issues including scheduling, case assignment, coverage, etc.
Teaching: Lecture for CMSRU courses as needed; participate in supervision for medical students at CUH as needed for varying coursework at CMSRU, Additionally provide professional presentations as requested (staff in-service, Grand Rounds, GME and medical school). Participation in weekly group supervision and didactic training of Behavioral Medicine trainees.
Research: Participation in on-going Behavioral Medicine research; initiation of new projects, participation in professional presentation at national conferences; work toward publication of Behavioral Medicine research.
Performs diagnostic radiographic procedures in an urgent care setting and participates in
front desk and registration activities to ensure exceptional patient flow/care and optimize
throughput of patients.
Will have the unique opportunity to assist in the development and operations of the Cooper
Urgent Care Center.
This new model focuses on the acute/immediate care needs in the Cherry Hill and
surrounding areas.
Excellent customer service, interpersonal and clinical skills are required.
References in these areas are a must.
ADDICTION MEDICINE
Adheres to Departmental procedures, fulfilling compliance with Life, Safety, Fire and
Hazardous waste requirements.
Triage/Coordinates and performs direct patient care and clinical flow.
Prepares patients for providers, assisting with exams, assisting provider with suture.
preparation, carrying out orders, (i.e.; various supplies/tests/ X-Rays/dispensing of
medications.)
Provides health assessments, preps for physicals, completes calibration of equipment, and
performs various testing to include, (Pod’s, Respiratory approvals, Spirometry, Audiograms,
EKG's, Drug Testing, Timms testing, Breath and Saliva Alcohols, Venipuncture etc.
Enters and oversees data entry with SYSTOC computer system.
Stocks and orders medications and medical/surgical supplies.
Reviews physical/tests results with provider and handles phone calls (i.e.; case
management, testing/physical results).
The Patient Financial Navigation Advisor (PFNA) acts as the patient’s liaison from physician order through complete billing cycle. The PFNA will complete a comprehensive analysis of patient’s health insurance to include verification of benefits, prior authorization status and patient’s out of pocket liability. PFNA will educate and provide patient with a clearly defined estimate of the patient’s financial responsibility for all services, including office visits, testing, diagnostic studies, surgeries and procedures via phone, written correspondence and MyChart communication. PFNA will collect or provide payment arrangements in accordance with policies and procedures.
Financial screening process encompasses any or all of the following job functions:
- Financially screens insured patients prior to inpatient and outpatient services including office visits, testing, diagnostic studies, surgeries and procedures by verifying patient insurance eligibility and registering insurance information into the EPIC system when needed.
- Reviews patient history involving past illnesses, treatment locations, diagnosis and final outcomes when CPT codes are not available.
- Determines outstanding patient responsibility for hospital and physician charges to include past due liabilities in all communication to the patient.
- Creates financial estimate by providing insurance based out-of-pocket liability estimates for patients scheduled for outpatient and inpatient elective procedures.
- Establishes contact with the patient.
- Educates patient on out-of-pocket financial responsibilities including copay, deductible, coinsurance and out-of-pocket maximums.
- Attempts to collect payment in full prior to date of service or documents in EPIC patient will pay at time of service for Patient Services Representative to collect during registration process.
- Makes payment arrangements where applicable.
- Serves as PFNA throughout billing cycle.
- Verifies active Auto and Workers’ Compensation claims in relation to patient treatment plans.
- Monitors Work Queue accountabilities for estimates that need to be completed to balance the patient’s needs, individual performance goals and avoid delays in communication of patient financial liabilities.
- Provides clear and concise documentation in Epic to ensure precise throughput of patient financial liability information.
- Uses professional, clear, concise, and customer-friendly communication at all times to internal customers, providers and patients.
- Provides a stellar experience to Cooper patients; is proactive in serving patients and acts responsibly in the patient and Cooper’s best interest.
- Resolves patient challenges by offering alternatives with minimum escalation or support, trying to retain patients within the Cooper network.
- Performs all process and system-related functions in accordance with training and quality guidelines.
- Perform all related duties or special projects as assigned/required.
- Regular, consistent and punctual attendance required, following Cooper time and attendance policies.
- Must display a genuine interest in providing an excellent Customer Experience that aligns with Cooper’s business goals related to patient access throughout the Cooper landscape.
The trained Surgical technologist, under the direct supervision of the Registered Professional Nurse and/or physician, is assigned as an assistant to specific service areas in the Surgical Suite.
The trained Surgical technologist, under the direct supervision of the Registered Professional Nurse and/or physician, is assigned as an assistant to specific service areas in the Surgical Suite.
Making referrals to vendors. Obtaining insurance authorizations. Assist with copying, faxing and form completion. Maintaining of share drive resources. Coordination of transportation. Working work ques and entering of data into electronic medical record.
Performs essential duties related to one or more of the clinical subspecialties of Chemistry, Hematology, Blood Bank and Microbiology/Immunology based on shift. For Customer Service posting, performs essential duties related to reference lab test processing and resulting.