Quality Improvement Outcomes Manager

Location US-NJ-Camden
Job ID
Full Time
Department Name
Performance Improvement 1 Federal Street

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.


Discover why Cooper University Health Care is the employer of choice in South Jersey.


Short Description

An Outcomes Manager is an RN with at least 5 years, clinical experience related to patient population(s) of specification. Strong analytical skills necessary to develop, implement, and monitor an outcome based reporting system for high-risk diagnoses, patient groups, physicians, and specific care processes. 


Prefer experience with performance improvement. Must possess effective communication skills, diplomacy and ability to work with all disciplines and levels. Responsible for preparing quality reports related to the care of specific patient population for hospital clinical departments and for regulatory bodies in collaboration with members of the interdisciplinary care team. 

Produces data reports related to specific patient populations for hospital clinical departments and for regulatory bodies in collaboration with members of the interdisciplinary care team.


Required to have basic knowledge of quality control procedures and practices within a hospital environment. Must have knowledge of data collection techniques, performance improvement methods and tools (e.g., Rapid Cycle PDSA, Lean Six Sigma, etc.).


Must have knowledge and understanding of clinical pathways or guidelines. Knowledge of accreditation and regulatory requirements and standards is preferred. Ability to communicate effectively orally and in writing, and the ability to work collaboratively with others.


Ability to write reports containing technical information. Ability to develop and present education programs and/or workshops, project management skills. Team building and leadership skills. Ability to oversee the work of non-clinical data abstractors, and to assist with their education regarding core measures data abstraction. Time management and organizational skill with the ability to multitask unrelated activities. Self-motivated and able to work independently.



Experience Required

5 years recent clinical experience relating to Core Measures or assigned patient population(s) to be overseen. Prefer experience with performance improvement concepts and/or CORE Measure indicators.

Education Requirements

RN required. Bachelor of Science in Nursing (BSN) and/or Master of Science in Nursing (MSN) preferred. 

License/Certification Requirements

Current New Jersey RN licensure required. Current RN certification preferred, especially CPHQ.


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