Supervisor Patient Financial Navigation

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs.  Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

• Acts as the first point of contact for team members providing guidance, training and support as needed.
• Coordinates and assigns work as well as manages the responsibilities of estimate related work queues. 
• Identifies and tracks process and/or workflow issues brainstorming possible solutions with the manager.
• Responsible for daily QA, payroll, and cash reconciliation
• Collaborates with Managed Care, Rev Integrity, Billing, and IT to optimize patient estimate accuracy and increase Cooper’s revenue stream.

3-5 years required 

High School Diploma required, Associates preferred 

• 5-7 years’ experience in healthcare revenue cycle registration, health insurance, patient financial responsibility and point of service collections, working specifically with health insurance plans
• Advanced knowledge of Medical Terminology, Health Insurance Plans and Patient Out-of-Pocket financial responsibility Epic experience