Vice President, Revenue Cycle

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

The Vice President, Revenue Cycle leads the overall strategy, optimization and implementation guidance of revenue cycle operations for Cooper University Health Care’s acute care, outpatient, and professional networks across the health system.

Key areas of responsibility include oversight of the hospital registration, insurance verification, financial counseling, utilization management and discharge planning, revenue integrity, clinical documentation improvement (CDI), health information management, patient financial services, training, and overall collection of patient service revenues across the revenue cycle.

The Vice President, Revenue Cycle:

• Develops, leads and improves revenue cycle workforce, processes, policies and procedures, and technologies to ensure they are consistent with an effective revenue management approach.
• Oversees the management and continuous improvement of the operational standards to positively impact the overall collection, financial yield, cost of collection, accounts receivable days, and the service experience throughout Cooper University Health Care.
• In conjunction with service line leadership, oversees and drives continual denial reduction activities.
• Collaborates with Finance to provide adequate line of sight related to write-offs and variances in receivables. Maintains procedures and tactics to maintain optimal levels of bad debt.
• Provides regular reports to members of the Executive Leadership Team, in written and presentation formats. Acts as a single point of accountability for Cooper’s revenue cycle performance and improvement opportunities.
• Monitors and measures the quantitative performance of each function within the Revenue Cycle, addressing unfavorable trends and areas of risks.
• Monitors the local and national emerging and best practices associated with Revenue Management. Reviews and evaluates the effectiveness and efficiency of revenue cycle operations and recommends and guides modifications as conditions change.
• In collaboration with Managed Care leadership, ensures effective compliance and management of contract terms related to reimbursement and other revenue cycle activities. Provides insight into suggested opportunities in managed care contract negotiation.
• Ensures internal control oversight and compliance with laws and regulations, safeguarding of assets, compliance with Cooper policies and procedures, reliability of internal and external reporting, and efficiency and effectiveness of operations. Creates an effective control environment, conducts risk assessment, implements and monitors controls.
• Develops roadmap for automation and use of artificial intelligence to improve process and reduce overall cost-to-collect.

Minimum 10 years of progressive experience in revenue cycle management.

Bachelors required, Masters Preferred

• Commitment to Cooper’s core values
• Proficiency in computer software (i.e. Microsoft Office)
• Ability to communicate effectively in both oral and written form
• Ability to recognize, analyze and solve a variety of problems
• Ability to manage a budget and work within the constraints of that budget
• Ability to direct, manage, implement and evaluate department operations
• Ability to establish department goals and objectives that support the strategic plan.