Insurance Specialist

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Conduct interviews with patients and families to insure insurance coverage which includes
obtaining benefit information and pre-certification.

Make referrals to financial assistance services for patients with less than 100% coverage.

This position will also perform Scheduling duties when needed.

General knowledge of medical insurance, billing and prior authorizations  

General knowledge of state and federal medical assistance and health services programs preferred.

Ability to organize, take independent action and project Cooper values to customers and

co-workers.

Experienced in scheduling, front desk, and basic knowledge of ambulatory billing

Bilingual always a plus   

2 years insurance verification or registration experience in a hospital or physician office.

Knowledge of medical insurance and billing requirements.

Proficient in Flowcast, HQ, eCAOS, MISYS, Spheris. 

Knowledge of state and federal medical assistance and health services programs preferred.

Ability to organize, take independent action and project Cooper values to customers and

co-workers.

Experienced in cardiology scheduling, front desk, and basic knowledge of hospital/physician coding.

Bilingual preferred. 

High School Diploma or Equivalent required

Computer EPIC training program to include: Registration, Scheduling, documenting and other programs as required. 

Skilled in use of computers and software applications, i.e., Microsoft Word, Excel, Access, registration and billing systems.

Excellent interpersonal and communications skills.  Be willing to engage in cooperative, professional relationships with all members of the interprofessional healthcare team.

At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights.