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FN Call Center Operator

Location US-NJ-Camden
Job ID
48792
Category
Service
Shift
2
Type
Part Time
Department Name
Food Nutrition Kitchen 1 Cooper Plaza

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

 

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

This position is responsible for performing the duties and functions in the diet office according to the current departmental policies and procedures and the job flows. Maintains current records of patient diet orders and takes patient calls for room service and guides them through choices in accordance with their diets. Process Room Service customer orders, including patient/family-initiated orders and those patients needing assistance.

Experience Required

3-5 years customer service experience (This includes cashiering, telephone sales, office management, salesclerk in any platform, operator, tray aide, hostess/host, call center, medical assistant, deli, pizza station experience, order taking, etc.); call center experience preferred; 2 years clinical food service experience.

Education Requirements

High School Diploma or Equivalent preferred.

Diet technician program a plus.

 

Special Requirements

Demonstrated ability to assess and interpret age-appropriate data about the patient's status in order to identify age-specific needs and provide the care needed.

Bilingual (Spanish & English) great asset to Cooper.

Salary Min ($)

USD $16.50

Salary Max ($)

USD $25.00

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The New Jersey Pay Transparency Act requires disclosure of the range of pay for this position, which falls within the provided pay grade range. A salary offer will vary based on the job role, applicants experience, qualifications and skills, equity and market data.

Cooper University Health Care is an Equal Opportunity Employer and is committed to equal employment opportunity for all team members. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, or any other status protected by law or regulation. To request reasonable accommodation, contact talent-acquisition@cooperhealth.edu