Billing Specialist

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs.  Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Cooper University Hospital Cape Regional is accredited by and received the Gold Seal of approval from The Joint Commission.

• Investigate and document errors in accounts to ensure records are accurately corrected 
• Report and discuss any problem accounts or relevant issues to supervisor/management for resolution
  Distributes any potential claim issues to appropriate AR team member
• Assists as assigned with resolving denials/rejections
• Document information obtained and files any correspondence. Appeals are prepared with appropriate documentation, or refunds are processed as appropriate.
• Document and maintain pattern log of issues that delay payment. 
• Contact payers to resolve issues/problems such as unclear EOB's, covered benefits, referral and authorization issues, and to verify payment status.  
• Participate as requested in cross training efforts to ensure maximal use of staff skills and maintain full coverage for all billing functions.
• Maintain compliance with Cooper personnel Policies and Procedures including a good time and attendance record
• Performs all other duties as assigned by supervisor and/or management

• 1-2 years physician billing experience required
• Demonstrated competency of the use of computer applications, billing information systems, and Microsoft Office applications
• Ability to communicate with patients, visitors and coworkers

• High school diploma or equivalent required