Manager Ambulatory Operations

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

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Responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergency issues such as facility or operational issues due to weather, call outs or other unforeseen circumstances.

• Minimum 3 years' experience in a healthcare leadership, manager level or above. A combination of education, experience and background may also be considered.
• Skill in exercising a high degree of leadership, initiative, judgment, discretion, and decision-making to achieve local and organizational objectives.
• Demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics.
• Knowledge and ability to utilize electronic health record in order to monitor key proactive statistics, patient access metrics and clinic operations.
• Excellent organizational, written and verbal communication skills. Comfort in communication with all levels of personnel.
• Demonstrated excellence in customer service, patient experience and operational improvement within the ambulatory setting.
• Strong knowledge of principles and practices of business/medical administration, management and relationship management.
• Working knowledge of regulatory requirements in an ambulatory setting in the realm of HIPAA, scheduling and billing.

Associates or Bachelors preferred