Manager Patient Financial Navigation

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

• Oversees the teams responsible for providing patient estimates and guiding insured patients through the healthcare financial process, ensuring they understand their billing details, insurance coverage, and out-of- pocket costs, while also coordinating with front end, Financial Screening and Billing departments to facilitate smooth efficient payment collection, answering all incoming calls regarding billing concerns and processing payments.
  
  • Key duties include staff supervision and payroll; creation and analysis of pre and point of service cash
  
  reporting; policy development, patient education, and maintaining compliance with healthcare regulations.
  
  • Promotes and supports organizational and departmental initiatives.
  
  • Works collaboratively with internal and external customers to improve systems and processes.

3-5 years required. 

High School/GED required. Bachelor's degree preferred.