Navigator Specialist

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House,  Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

Navigator Specialists in the Center for Healing provide ongoing supportive services to patients with substance use disorders.

They provide education, service coordination, service linkage, and support to patients within the healthcare, social service, and justice systems. 

Provide ongoing care-coordination and case management services.

Guide linkage to appropriate clinical services including medication-assisted treatment (MAT), behavioral health treatment, and social services to individuals with Substance Use Disorder. 

Provide education, coordination, navigation, linkages, and support to individuals with Substance Use Disorder

Foster one-on-one supportive relationships built on trust and respect, and encourage engagement and retention in treatment in order for patient to reach and maintain optimal outcome

Provide continuity of care by meeting patients in various clinical care settings including the following:

• Emergency department visits, addiction treatment appointments, medical appointments, social service appointments, and therapeutic appointments. 
• Identify health and wellness needs, barriers and strengths including physical health, medical and addiction treatment, social support, occupational and intellectual strengths and goals, financial and housing, etc.
• Perform outreach by meeting with patients in the community and act as allies and advocates for patient services 
• Attend Addiction Medicine clinical and programmatic conferences and meetings as required

Registered Nurse, OR

Licensed Practical Nurse with 2 years lived experience, OR

Baccalaureate (BA) degree with 2 years lived experience, OR

Associate degree with 4 years of lived experience, OR

Certified Medical Assistant with 4 years of lived experience

High School Diploma REQUIRED

1 year of relevant experience if candidate has bachelor's degree in related field or 2 years of relevant experience if candidate has associate's degree or is a Certified Peer Recovery Specialist.

4 years of relevant experience, either clinical or lived, if candidate is a Certified Medical Assistant.

4 years of relevant experience, either clinical or lived, accepted in lieu of bachelors, associates or relevant certification.

Lived experience with navigating the criminal-legal system preferred. 

Bilingual candidates preferred. 

Communication – Ability to communicate with patients, visitors and coworkers

Bi-Lingual preferred