Mobile Integrated Healthcare Manager-Community Paramedicine

Cooper Norcross Health, formerly Cooper University Health Care, is a leading academic health system affiliated with Cooper Norcross Medical School of Rowan University. Headquartered in Camden, New Jersey, Cooper Norcross Health has revenues of more than $3 billion and an A+ credit rating from both S&P and Fitch Ratings.

Cooper Norcross Health has nearly 14,000 team members, including more than 2,200 nurses, more than 1,200 employed physicians representing 95 specialties and subspecialties, and more than 700 advanced practice providers.

The health system operates MD Anderson Cancer Center at Cooper as well as four hospitals – its 663-bed flagship Cooper Norcross University Hospital in Camden, its 229-bed Cooper Norcross University Hospital Cape Regional in Cape May Court House,  Children’s Hospital at Cooper Norcross Health in Camden, and The Recovery Village Cherry Hill at Cooper, a substance abuse rehabilitation and inpatient treatment facility, in partnership with American Recovery Services.

Cooper Norcross University Hospital in Camden is the only Level 1 Trauma Center in South Jersey and the busiest in the region. The hospital has been recognized as a top-performing regional hospital by U.S. News & World Report’s Best Hospitals annual survey for eight years.

More than 2.54 million patients visit Cooper Norcross Health facilities annually. Its ambulatory network encompasses three outpatient surgery centers, seven urgent care centers, a wound care center, and more than 130 physician, physical therapy, and radiology offices extending from the Delaware River to the New Jersey shore.

Cooper Norcross Health, a not-for-profit health system, was named one of America’s Best Large Employers for 2026 by Forbes, ranking among the top 200 in the nation. Visit CooperHealth.org to learn more.

The Mobile Integrated Healthcare (MIH) Manager provides both clinical and administrative leadership for the Mobile Integrated Healthcare program. This role is responsible for delivering direct patient care in community-based settings while also overseeing program operations, quality initiatives, staff development, and strategic growth. The Manager serves as a clinical resource and leader, ensuring high-quality, patient-centered care for high-risk populations while advancing organizational objectives related to population health, care coordination, and healthcare utilization management.

Responsibilities

• Direct and oversee daily operations of the Mobile Integrated Healthcare program.
• Develop, implement, and evaluate program goals, workflows, policies, and strategic initiatives.
• Monitor operational performance, service utilization, productivity, and key performance indicators to ensure program effectiveness and alignment with organizational objectives.
• Provide clinical leadership and oversight for MIH staff and patient care activities.
• Ensure compliance with clinical protocols, standards of care, regulatory requirements, and accreditation standards.
• Review clinical outcomes, patient safety events, and quality metrics; implement corrective actions and performance improvement initiatives.
• Collaborate with medical directors and interdisciplinary teams to optimize patient care delivery.
• Facilitate transitions of care and population health initiatives targeting high-risk and vulnerable patient populations.
• Collaborate with healthcare providers, hospitals, post-acute facilities, community agencies, and other stakeholders to support integrated patient care.
• Foster employee engagement, professional development, and a culture of accountability and excellence.

6-10 years required, experience in advanced life support (ALS) environment as a paramedic or RN

Experience in Mobile Integrated Healthcare (Community Paramedicine) system preferred

Skills/Qualifications

Communication-Ability to communicate with patients, visitors and coworkers required

Bi-lingual English/Spanish skills preferred

High School/GED required

Bachelor's Degree required in Emergency Medical Services, Nursing, Business, or health care related field

NJ Mobile Intensive Care Paramedic (MICP) or Mobile Intensive Care Nurse (MICN), or eligible for NJ reciprocity.

NREMT-Paramedic preferred. 

Community Paramedicine Certification (CP-C), obtain within 1 year of hire 

BLS, ACLS, and PALS or EPC, or PEPP upon hire

Full time, 40 hours a week