See below all of our current job openings. If you are interested in any of the positions listed, simply click on the job title for more information, and link to apply from that page.
Click Column Header to Sort
Assumes responsibility and accountability for the direction, implementation and evaluation of patient care services within the assigned unit at the direction of the Clinical Director and in his/her absence. This role is broad in scope and requires the ability to work independently and apply a high degree of judgment. Assigns workload and assumes responsibility for the operational functioning of the department. Ensures the delivery of patient care through the coordination of customer services and the leadership and management of the nursing unit at the direction of the Clinical Director.
Assists the Clinical Director in coordinating interdepartmental and ancillary activities to ensure quality,...
Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.
Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages...
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination.
Assists the Clinical Director in leading the patient care team to meet the needs of the customers and to oversee clinical operations to achieve departmental objectives. Assumes responsibility and accountability for the direction, implementation and evaluation of patient care services within the Perioperative Setting at the direction of the Clinical Director and in their absence.
The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self.
- Follows established policies and procedures
- Communicates openly with internal customers and supervisors
- Provides excellent customer service interfacing well with all levels of staff, management and physicians
- Applies Cooper core values
- Other duties as required
The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self.
- Follows established policies and procedures
- Communicates openly with internal customers and supervisors
- Provides excellent customer service interfacing well with all levels of staff, management and physicians
- Applies Cooper core values
- Other duties as required
The Reception Ambassador provides information and assistance to patients, families and visitors and serves as support for the clinical staff within the reception and lobby areas at Cooper University Health Care. The ambassador may fill the gap for patients without family or friends available for visits and is often the first team member patients and visitors engage with when entering Cooper University Health Care. Primary responsibilities of the Reception Ambassador are to greet patients/family and visitors, provide excellent customer service, and to create a safe and friendly environment for all guests. Reception ambassadors provide information, assistance, and support to our patients, guests, team members and visitors within our lobby areas in the organization.
Responsible for registration functions (such as registration, insurance verification, patient safety and compliance, revenue collections, resource referrals, and customer service) in a fast paced, high volume Emergency Department that provides 24/7 service.
The Reception Ambassador provides information and assistance to patients, families and visitors and serves as support for the clinical staff within the reception and lobby areas at Cooper University Health Care. The ambassador may fill the gap for patients without family or friends available for visits and is often the first team member patients and visitors engage with when entering Cooper University Health Care. Primary responsibilities of the Reception Ambassador are to greet patients/family and visitors, provide excellent customer service, and to create a safe and friendly environment for all guests. Reception ambassadors provide information, assistance, and support to our patients, guests, team members and visitors within our lobby areas in the organization.
- Provides first tier support to application users.
- Answers questions or resolves application problems for clients in person, via telephone or electronically.
- Troubleshoots issues impacting operational workflows for providers, patients, and end users.
- Acts as liaison between the end user and application analysts.
- Participates in testing activities, executes test scripts, and documents test scripts.
- Demonstrates ability to grasp basic concepts of application-specific systems to support Go Lives, test scripts, documentation during installation and upgrade activities
