Job Listings

Carries out procedures for department functions, including, but not limited to: - Washing, inspecting, packaging, and sterilizing instruments/equipment. - Maintaining accurate monitoring records. - Using and interpreting chemical and biological indicators. - Performs appropriate cleaning of all sterilization equipment. - Assisting OR personnel in locating/reprocessing instruments. - Participating in performance improvement activities. - Follows established policies & procedures. - Communicates openly with internal customers and supervisors. - Provides excellent customer service interfacing well with all levels of staff, management and physicians.

Carries out procedures for department functions, including, but not limited to: - Washing, inspecting, packaging, and sterilizing instruments/equipment. - Maintaining accurate monitoring records. - Using and interpreting chemical and biological indicators. - Performs appropriate cleaning of all sterilization equipment. - Assisting OR personnel in locating/reprocessing instruments. - Participating in performance improvement activities. - Follows established policies & procedures. - Communicates openly with internal customers and supervisors. - Provides excellent customer service interfacing well with all levels of staff, management and physicians.

Carries out procedures for department functions, including, but not limited to: - Washing, inspecting, packaging, and sterilizing instruments/equipment. - Maintaining accurate monitoring records. - Using and interpreting chemical and biological indicators. - Performs appropriate cleaning of all sterilization equipment. - Assisting OR personnel in locating/reprocessing instruments. - Participating in performance improvement activities. - Follows established policies & procedures. - Communicates openly with internal customers and supervisors. - Provides excellent customer service interfacing well with all levels of staff, management and physicians.

The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self.   Additional Responsibilities: - Follows established policies and procedures. - Communicates openly with internal customers and supervisors. - Provides excellent customer service interfacing well with all levels of staff, management and physicians. - Applies Cooper core values. - Assumes responsibility and accountability for a group of patients for a designated timeframe. - Evaluates patients, implements and documents nursing care. - Assists physicians during examinations and procedures. - Performs various patient tests and administers medications utilizing the nursing process. - Promotes patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills.

The Assistant Director of Centralized Services – Ambulatory Operations shall support improvements for the overall health of the communities we serve through leading and supporting a centralized extended care team to support medical practice providers in a standardized, coordinated, efficient, and proactive fashion to achieve population health management and continuous improvement of access as follows:   Supports smooth operations of the Centralized Services team including but not limited to: a.      Centralized Staffing Office  b.      Centralized Call Center (non-appointments) c.      Centralized Support d.      Centralized Community Vaccination and Testing e.      Centralized Electronic Health Record Training and Optimization       Centralized Training Programs Supports planning and implements operational departmental goals, objectives, personnel, resources, and equipment related to: ·        Test results ·        Faxing ·        Clinical triage ·        Scanning ·        Forms ·        Record requests Other non-patient facing work as identified Prepares reports to analyze clinical and administrative gaps and expansion opportunities in existing services aligned with new centralized programs.   Serves as the support liaison with Information Technology, Operations, Patient Access Center, Clinical Leadership, Quality Improvement, Process Improvement, Population Health and Finance teams to implement centralized strategies aimed at supporting seamless and timely delivery of care, population health, and medical practice management.   Supports the operational delivery of value-based care quality and incentive measure performance across the system. Innovatively increases productivity, efficiency, reduces costs or increases revenue while linking clinical services that can be best implemented from a centralized and standardized service.  Supports productivity, efficiency, reduces costs or increases revenue while linking clinical services that can be best implemented from a centralized and standardized service. Responsible for carrying out the above duties with the objective of meeting the quadruple aim: better health outcomes, reduced costs, improved patient experience, and improved care team experience while adhering to the value of health equity.  Assist with standardization of staffing model particularly for all roles (RNs, LPNs, MA, CPS, PSR, Managers), including working with sites to understand where gaps and surpluses exist in staffing to meet patient needs.  Work with chronic disease teams and care gap teams on project implementation that includes roles and responsibilities of administrative, nursing and clinical staff (e.g., Care Gap closure)  Support the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergent issues such as facility or operational issues due to weather or other unforeseen circumstances.  Supports the strategic direction of Ambulatory Operations as well as the Institute’s growth playbook by operationalizing new programs and growth initiatives.   Exemplifies the Cooper University Health Care core values of inclusion, compassion and excellence.  Partners with physicians, clinical personnel and administrative leadership within their assigned areas of the health system to remove barriers to success and achieve local and organizational goals.   Provides strong, effective, goal-oriented leadership to direct and indirect reports  Meets goals, objectives, policies, procedures and systems for all operational areas within span of control.  Supports standardized work procedures and policies to improve efficiency and effectiveness across Ambulatory Operations.  Coaches, develops, educates, mentors, and holds accountable direct reports as well as fosters an environment of trust throughout their areas of responsibility.  Hardwires and validates leadership tools such as leader rounding on patients, employees, and providers. And practices reward and recognize of key behaviors  Creates quarterly goal action plans focused on meeting annual role-specific and organizationally driven goals.    Performs data reporting and analysis to drive decision-making within span of control geared towards meeting organizational goals.  Participates in professional development activities and maintain professional affiliations.  Performs all related duties and/or special projects as assigned/required. 

Review every medication order and dosage for completeness, safety and efficacy prior to dispensing to an individual patient including routine, stat and investigational orders.  Maintain drug information, investigational, educational, cost containment and clinical programs

  Implement, and evaluate individualized care plans for each patient under the direction of the Nurse Practitioner and attending physicians.   Educate patients on appropriate self management behaviors and skills for disease management.    Maximize patient health outcomes and the patient experience by supporting a coordinated plan of care during and between clinic visits.   Coordinate various pre-visit and post-visit planning and scheduling to form relationships that keep patients engaged in consistent care.   Assist in organizing and conducting group visits.   Assist in optimizing training materials, patient communications, and other documents for program managers.   Participate in team case conferences to address progress and barriers in patient care. Maintain licensure.

This position has a strong emphasis on customer service to our patients.  Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital.    Serve as the front line contact person for all incoming patients.  Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET.   Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers.  Serves as patient’s non-clinical navigator during discharge coordination.

Lead others in providing prompt and accurate patient registrations while delivering good customer service.   Must be able to multi task and work in a team environment. This individual serves as a lead and the front-line contact person for all incoming patients.    The incumbent will greet, register, schedule and provide general information to patients and/or their families.  Ensures that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance.    At all times ensures a high level of customer service by providing patient confidentiality and  care in accordance with the Patient’s Bill of Rights.  

Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care.   Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s).   Maintains and demonstrates high standards of professional ethics.