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- Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care.
- Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s).
- Maintains and demonstrates high standards of professional ethics.
The Workforce Development Specialist will help team members enhance their skills, knowledge, and abilities to allow for career growth within the organization. Responsibilities will include designing training programs, conducting needs assessments, providing career counseling, and advising on education and training opportunities. This role will also include identifying, securing, and managing grants that support workforce development initiatives within our organization.
Perform all preventative and corrective maintenance, inspections, installations and troubleshooting pertaining to the Electrical Trade while demonstrating a complete knowledge specific to the same. Demonstrate a working knowledge of all Facility equipment and systems. Perform additional duties outside of the electrical trade as assigned and/or required.
Serve as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services.
Handle Requests through various channels while utilizing numerous databases simultaneously.
Relay incoming, outgoing, and interoffice calls to or from internal and external customers in a 24/7 environment.
Manage multiple incoming phone lines; greet callers, answer routine questions, forward calls and take messages.
Work the hospital’s system pager and announce alerts using overhead system.
Document, relay and route messages.
Cooper University Health Care seeks an enthusiastic, creative, and passionate professional to serve as a Learning & Quality Specialist in Enterprise Access.
The Learning & Quality Specialist will work in collaboration with the Patient Access Center, Access Business Services, Access Center Management and Cooper Business Leaders to support training and job performance. In addition, this professional will also coordinate the development, maintenance, and evaluation of quality monitoring procedures and processes. This individual supports the delivery of exceptional experience to patients, customers, and physicians that contact the Patient Access Center and Access Business Services. The Learning & Quality Specialist incorporates Cooper’s mission and values within the...
Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management
Patient Navigators thrive on working in a fast-paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor.
Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network
Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management
Patient Navigators thrive on working in a fast paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor.
Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network
- Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care.
- Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s).
- Maintains and demonstrates high standards of professional ethics.
Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.
Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for...
The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self. Follows established policies and procedures. Communicates openly with internal customers and supervisors. Provides excellent customer service interfacing well with all levels of staff, management and physicians. Applies Cooper core values. Other duties as required.
