Job Listings

Ensure a safe environment for patients, visitors and employees as well as protect and preserve property interests of the Cooper Health System.

 Proficient in-patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH. Surgical scheduler duties involve scheduling for hospital outpatient-based services, changing, and canceling appointments, to include other administrative duties as assigned. Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patient results and scheduling needs. Support checkout at Gastroenterology’s ambulatory office, scheduling patients for procedures after office visits. Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed. Take appropriate action in responding to questions from patients. Answer incoming calls, directing calls to the correct party, checking voicemails, and returning missed for scheduling requests. Responsible for the integrity of pre-registration to include accurate health care coverage(s). Escalate operational, provider, or patient complaints along with other critical matters to leadership. Knowledge of medical insurance and billing processes. Must work well in stressful situations and display a high degree of efficiency at all times. Strong emphasis on customer service.

The Graduate Nurse (GN) is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self. The GN holds a temporary emergency RN license and shall be eligible to work only under supervision in an acute care facility licensed by the New Jersey Department of Health. Such supervision may be in the form of a preceptor relationship. The following tasks will not be performed by the GN: • Procedures not signed off by the RN preceptor or Clinical Educator that requires competency. • Direct or supervise other healthcare staff. • Make assignments for other staff.

  This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination.

Functions in the role of providing a safe environment for patients requiring close observation. Assists in providing direct, indirect, and non-patient care responsibilities. Contributes to quality patient care by serving as a significant member of the health care team.

Adheres to Departmental procedures, fulfills compliance with life safety, fire and hazardous waste, Radiation Safety, and Infection Control requirements. Maintains Licensure, stays current and participates departmental training offered. Performs procedures (Portables, E.R., Trauma, Fluoro OR and General) as needed. Demonstrates courteous behavior, positive attitude, etc. through polite communication with all co- workers/guests. Understands and appreciates the need to provide good customer service, both internal and external. Maintains work area: Reports maintenance issues for equipment, monitors supplies and deficiencies, maintains paperwork particular to each department/office. Participates in clinical activities (i.e. assists with patient flow/care, helps to optimize throughput of patients via Radiology Ambassador team. Remains compliant of timekeeping rules: Avoids early, late and unauthorized entries. Attends greater than 80% of staff meetings to staff informed and supports initiatives.

  Under the direction of the manager of clinic operations, functions as a supervisor to clinical staff capable of preparing evaluations and providing in put on performance and administering evaluations. In addition,brings disciplinary items to the manager. Provides medical assistant support to the providers if there is a staffing need. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights.

The Registered RN is a professional caregiver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self.   Additional Responsibilities: - Follows established policies and procedures. - Communicates openly with internal customers and supervisors. - Provides excellent customer service interfacing well with all levels of staff, management, and physicians. - Applies Cooper core values. - Assumes responsibility and accountability for a group of patients for a designated timeframe. - Evaluates patients, implements, and documents nursing care. - Assists physicians during examinations and procedures. - Performs various patient tests and administers medications utilizing the nursing process. - Promotes patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills.

 Able to alphabetize and file appropriately. Keyboarding/typing 50 words per minute. Use of copier, fax and phones. Take detailed phone messages. File, copy, mail, answer phones, assist and retrieval of clinical information reports. Transcription, Outlook scheduling, chart preparation and the scheduling all of IDX appointments.

The Phlebotomist/EKG technician is the primary person responsible for: a. Collecting laboratory specimens and performing EKG’s on patients treated in the outpatient setting, including off site locations and nursing homes b. Collecting laboratory specimens from hospital inpatients. Patients range in age from newborn through older adult.