Job Listings

- Assists the Clinical team in providing  indirect patient care, plus has non patient care responsibilities.    - Contributes to quality patient care by serving as a significant member of the health care team.

- Proficient in patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH. - Surgical scheduler duties involve scheduling for hospital outpatient based services, changing, and canceling appointments, to include other administrative duties as assigned. - Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patient results and scheduling needs. - Support checkout at Gastroenterology’s ambulatory office, scheduling patients for procedures after office visits. - Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed. - Take appropriate action in responding to questions from patients. - Answer incoming calls, directing calls to the correct party, checking voicemails, and returning missed for scheduling requests. - Responsible for the integrity of pre-registration to include accurate health care coverage(s). - Escalate operational, provider, or patient complaints along with other critical matters to leadership. - Knowledge of medical insurance and billing processes. - Must work well in stressful situations and display a high degree of efficiency at all times. - Strong emphasis on customer service.

Serve as the front-line contact person for all incoming patients.  Greet, register, schedule and provide general information to patients and/or their families.  Ensures that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance.  At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights. 

Field-Service Biomedical Equipment Technician to support a small number of local ambulatory health service sites owned by Cooper in and around Camden, New Jersey.  To ensure that clinical equipment is safe and functional to applicable specifications through inspections, calibrations, and repairs as necessary.   To support the clinical staff in the use of instrumentation through in-service training, evaluation of proposed purchases, investigation of problems or incidents and any other help as needed. To provide proper documentation and assistance to the Director for compliance with regulatory and accreditation requirements such as JCAHO and FDA.      Job Responsibilities:   Installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of the specialty equipment. Required to be familiar with many classes of traditional clinical medical equipment and perform maintenance on equipment outside the specialty area.   Ensures regulatory compliance, assists in inventory management, and may serve as an advisor to other personnel on technical matters concerning specialty equipment. Intreact professionally with customers at multiple sites whose specialty equipment is manintained.  Provide personnel training in proper use, cleaning, storage, and handling of specialty equipment.   Minimize costs by performing repairs in-house vs. outsourcing. Complex computer skills including the ability to interpret error codes, defragment hard-drives, replace power supplies, and interpret computer codes required.      

Performs General Diagnostic studies for all patient populations and is responsible for overseeing daily activities within assigned department to maintain patient flow, ensure maximum staff productivity, and assure that services provided is of the highest clinical quality. Will serve as content expert for staff and Administration by resolving/answering technical issues or concerns which may arise. Assists Director/Admin Director with pertinent feedback for the completion of annual staff evaluations. Oversees training and competency of all new hires and provides feedback for 90 day probationary evaluations. Clarifies performance expectations with employees and provides ongoing feedback, to staff, on a regular basis. Develops competencies for Diagnostic staff members and ensures that all staff are competent in all aspects of General Diagnostic position, to include rotations in portable, ER, Trauma, OR, and General areas.. Assists Director in dealing with inappropriate behaviors or actions by participating in coaching sessions of staff in a direct and confidential manner. All progressive discipline of staff members are handled by Director. Obtains appropriate documentation from technical staff as well as participate in Primary Sourcing to ensure staff are in compliance with State, National Accrediting Agencies, as well as compliance with all of Cooper’s policies and corporate compliance requirements to include Annual Safety Training, PPD, Fit Testing, Radiation Safety, and MRI Safety. Completes all staff schedules for Diagnostic staff in hospital, completes payroll responsibilities, and ensures that department is staffed to volumes, at all times. Responsible for ensuring department operates within or under budgetary guidelines in regards to staffing and expense management. Support individual and departmental achievement through the use of recognition methods.  

Code all diagnoses and procedures documented in the medicalrecord for the current encounter. Enter all code information in the HealthQuest system for facility coding in a timely manner. Adhere to compliance regulations set by government, state, & the Cooper Health System to ensure guidelines are met.

Assume responsibility for advanced nursing practice within a clinical specialty. In consultation with other members ofthe health care team, strengthens nursing practice and promotes positive patient outcomes. Responsibilities include but are not limited to the assessment, diagnosis, treatment and evaluation of patients, staff and patient education, and research. Serve as a significant member of the multidisciplinary health care team in the inpatient, outpatient and community settings. 

Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care.   Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s).   Maintains and demonstrates high standards of professional ethics.

  Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care.   Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s).   Maintains and demonstrates high standards of professional ethics.