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Conduct interviews with patients and families to insure insurance coverage which includes
obtaining benefit information and pre-certification.
Make referrals to financial assistance services for patients with less than 100% coverage.This position will also perform Scheduling duties when needed.
Assumes responsibility for record keeping, and intra-departmental and Inter-departmental communications.
- Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care.
- Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s).
- Maintains and demonstrates high standards of professional ethics.
This position supports the Cooper Neurological Institute (CNI) and requires the incumbent to register and schedule patients for outpatient office appointments, procedures, and/or surgeries and assists with tasks related to patient care and appointments e.g. record gathering, scanning, faxing, uploading images, etc.
This position works in collaboration with all CNI team members, as well as other Cooper departments, including but not limited to, nursing, health care access, patient access center, lab testing, radiology, and OR.
Demonstrate strong customer service, organizational, and communication skills. Previous experience with using Epic is highly preferred.
Coordinate the operations of an integrated, cardiology program including research protocols and commercially available therapies.
Full Time Sign on Bonus - $10,000 for a 2-year commitment.
The radiation therapists deliver radiation treatments to patients. This job description has been updated to reflect new technologies and new duties.
Deliver radiation treatment to patients according to the Radiation Oncologist’s prescription
Perform CT Simulation as ordered by the Radiation Oncologist to optimize the patient’s treatment position in comfort and reproducibility
Utilize the hospital and Radiation Oncology EMR systems to record patient treatment delivery, document patient positioning information, and communicate any pertinent information regarding the patient’s care coordination
The radiation therapist will ensure a positive and compassionate patient experience by providing support and education
Perform daily morning QA on linear accelerators and CT simulator
Participate in on-call procedure
Schedule patients for simulation and treatment
Perform daily billing for treatment and simulation
Maintain cleanliness of equipment and work areas
Mold Room Duties
Demonstrate commitment to collaborative professional relationships with physicians and all members of the health care team
Elekta Infinity Linear Accelerators
Varian TrueBeam Linear Accelerators
Elekta Unity MR Linear Accelerator
AlignRT
Brachytherapy
Philips Big Bore CT
Mosaiq
EPIC
Bridge the gap between clinician and patient, by providing individual support and assistance in navigating the health care system to provide continuity of care.
Working with current RN Navigator disease team to provide non-clinical support regarding scheduling, pre cert process, follow up calls and record retrieval for timely appointments
Call new patients within 24 hours of visit to CCI to check in regarding follow up appointments and needs.
Work with CPN, Navigators, Social Work, Dieticians, Call Center, Providers, Radiology scheduling, chemo scheduling, and phone triage to support patients needs
Participate in daily multi disciplinary rounding on inpatient oncology unit, and identify needs and opportunities for coordination of care, follow up and scheduling
Act as a member of the Transition of Care team assisting patients in transitioning from inpatient to outpatient areas without interruption in services and care
Assist in connecting patients to services for support (ie: social work, financial counseling)
Tracking of all patient contacts, follow ups, barriers to care and outcomes
Ensures the delivery of patient care through the coordination of customer services
Participates in interdepartmental and ancillary activities to ensure quality, cost-effective patient care.
Responsible for all core competencies and Cooper standards of care
Support the integration of IAM requirements relative to governing logical access control for person and non-person entities to networks, applications, and systems. Integrate methods to improve current operations, interoperability, and internal staff processes. Responsible for performing research, conduction analysis of alternatives, identifying gaps, and identifying use cases. Ensures adherence to and provides input on policies and procedures in the area of IAM; access provisioning, authentication, and authorization; Governance, and Compliance. Works closely with members of IT, HR, and Business teams in creating and automating efficient, consistent, and scalable processes. Responsible for protecting Cooper information by ensuring that only the appropriate people and processes has access to the right data at the right time. Frontline technical support to users. Creating and using standard operating procedures, FAQs, and job aids for new and existing applications. Document and maintain the team’s workflow process. Process automation and scripting.
Under the general supervision of the Director of Clinical Practice, the Clinical Access Navigator serves as a liaison between physicians, nurses, and patients.
Manages and documents patient phone calls pertaining to medical conditions and questions according to established department routine.
Registers and Schedules patients in EMR (Epic)
Efficiently operates computer, copier, fax machine, telephone system and performs numerous other clerical and technical duties in accordance with current procedures.
Maintains and utilizes knowledge of all departmental clinical and non-clinical resources.
This position will serve as a key resource to pediatric or primary care patient families.
Financially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service. Financial clearance process encompasses any or all of the following job functions:
•Verifies insurance eligibility and plan benefits.
•Contacts patients with inactive insurance coverage to obtain updated insurance information
•Validates coordination of benefits between insurance carriers.
•Explains insurance plan coverage and benefits to patients, as necessary.
•Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper.
•Creates referrals for patients having a Cooper PCP. Contacts external PCPs to obtain referrals for patients scheduled with Cooper providers.
•Refers patients with less than 100% coverage to Financial Screening Navigators.
•Identifies copayment, deductible and co-insurance information.
•Collects and processes patient liability payments prior to service.
Provides clear and concise documentation in systems.
Communicates daily with insurance companies, internal customers, providers and patients.