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Job Locations US-NJ-CAMDEN
Proficient in patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH.   Surgical scheduler duties involve scheduling for hospital outpatient based services, changing, and canceling appointments, to include other administrative duties as assigned.      Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patient results and scheduling needs.   Support checkout at Gastroenterology’s ambulatory office, scheduling patients for procedures after office visits.   Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed. Take appropriate action in responding to questions from patients.   Answer incoming calls, directing calls to the correct party, checking voicemails, and returning missed for scheduling requests.   Responsible for the integrity of pre-registration to include accurate health care coverage(s).    Escalate operational, provider, or patient complaints along with other critical matters to leadership.   Knowledge of medical insurance and billing processes.   Must work well in stressful situations and display a high degree of efficiency at all times.   Strong emphasis on customer service.
Job ID
64910
Department Name
Health Care Access
Job Locations US-NJ-Camden
Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care. Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s). Maintains and demonstrates high standards of professional ethics.   1. Supports the activities of daily living to include bathing, dressing, grooming, oral care, feeding, toileting/hygiene, and assisting with mobility and transport. Demonstrates standard precautions including the care of patients in isolation and safe patient practice. 2. Performs technical duties as directed by RN, such as phlebotomy, vital signs, point of care testing, EKGs, Foley catheter care specific to population served and documents appropriately. 3. Identifies and communicates changes in patient’s status to RN and responds appropriately. Demonstrates standard precautions including the care of patients in isolation and safe patient practice. 4. Reinforces education of patient and family/responsible party regarding individual care needs and safety issues. 5. Participates in Cooper patient satisfaction initiatives and goals. Participates in the performance improvement activities. Assists in orientation of new hires. 6. Completes annual unit-specific competencies by specified due date. 7. Attends Staff Meetings when available for documents review of staff meeting minutes. 8. Assists in admission, transfers and discharges of patients to and from the unit.
Job ID
64865
Department Name
North 7 - Trauma-Med Surg
Job Locations US-NJ-Camden
The Administrative Assistant provides Administrative support to the management and functions as a secretary and receptionist to the Care Management Team.         Administrative functions include:       Scheduling meetings, composing, typing, organizing, maintaining and distributing      documents and incoming/outgoing correspondence for management, handling confidential      personnel and financial documents, assists with daily operational functions, and      schedules patients for Care Management.         General secretarial functions include:  composing, typing, photocopying and distributing     documents and incoming/outgoing correspondence for Care Management Leadership      staff and maintaining various files/forms/documents as necessary.        Receptionist functions include:       Heavy telephone correspondence (which requires that individual serve as a patient/family      advocate, staff advocate, and Public Relations representative), interpersonal communication with staff, potential employees, and visitors/guests,    and maintains a  positive and functional reception area.  
Job ID
64849
Department Name
CRI Human Resear Prot Prog E&R
Job Locations US-NJ-Camden
Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care. Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s). Maintains and demonstrates high standards of professional ethics.   1. Supports the activities of daily living to include bathing, dressing, grooming, oral care, feeding, toileting/hygiene, and assisting with mobility and transport. Demonstrates standard precautions including the care of patients in isolation and safe patient practice. 2. Performs technical duties as directed by RN, such as phlebotomy, vital signs, point of care testing, EKGs, Foley catheter care specific to population served and documents appropriately. 3. Identifies and communicates changes in patient’s status to RN and responds appropriately. Demonstrates standard precautions including the care of patients in isolation and safe patient practice. 4. Reinforces education of patient and family/responsible party regarding individual care needs and safety issues. 5. Participates in Cooper patient satisfaction initiatives and goals. Participates in the performance improvement activities. Assists in orientation of new hires. 6. Completes annual unit-specific competencies by specified due date. 7. Attends Staff Meetings when available for documents review of staff meeting minutes. 8. Assists in admission, transfers and discharges of patients to and from the unit.
Job ID
64839
Department Name
North 7 - Trauma-Med Surg
Job Locations US-NJ-Voorhees
Serve as the front-line contact person for all incoming patients.  Greet, register, schedule and provide general information to patients and/or their families.  Ensures that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance.  At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights. 
Job ID
64799
Department Name
Health Care Access
Job Locations US-NJ-CAMDEN
This position is responsible for overseeing the applications portfolio to ensure systems architecture, design, and strategy meets and supports business, functional, and technology requirements. Ensures ease of maintenance, application performance, and compatibility with new and existing systems. Identifies and documents all integration points across the applications portfolio for new and existing systems, including all third party vendor systems. Provides technical direction and guidance to application teams when implementing new systems. Uses critical thinking in trouble-shooting, researching and solving technically challenging problems involving integrated systems.   Principal Duties and Responsibilities: GENERAL 1. Designs system architecture and strategy to meet business, functional, and technology requirements. 2. Develops techniques to improve system performance and optimize hardware utilization. 3. Ensures the integration of all aspects of software solutions including upstream, downstream, and surround systems. 4. Provides resolutions and recommendations to leadership or analysts regarding all systems and solutions that affect clinical, revenue cycle, and business systems. 5. Analyzes and resolves complex issues escalated by analysts or leadership. 6. Provides technical knowledge as needed by analysts or leadership. 7. Identifies policies and requirements that drive a specific solution. 8. Work with analyst teams and stakeholders to build, test and maintain integration points across applications. 9. Implements and follows internal Information Technology break/fix process and change management processes. 10. Gather requirements, provide fit gap analysis and create effective technical solutions to support the needs of the business. 11. Work with business users to identify and document current state and future state workflows for a given application or solution.  
Job ID
64955
Department Name
IT Rev Cycle
Job Locations US-NJ-Camden
Assumes responsibility for record keeping, and intra-departmental and Inter-departmental communications.
Job ID
64954
Department Name
N S 9-Medicine
Job Locations US-NJ-Camden
Responsible for routine abstraction and validation of all data entered into the Trauma. Registry at the Cooper Health System.    Assists with preparation/presentation of research projects for the Division of Trauma at The Cooper Health System.    Assists with Performance Improvement efforts at the Cooper Health System facilitating an interface between the Trauma registry and the Performance Improvement program of the Trauma Department.
Job ID
64953
Department Name
Trauma Support Services
Job Locations US-NJ-CAMDEN
Leads the successful planning and execution of Information Technology projects at Cooper University Health Care. Principal Duties and Responsibilities: Include current duties and responsibilities which account for more than 5% of the incumbent’s time, or are critical to the successful performance of the job. Please try and list no more than 10 duties and/or responsibilities. 1. Manage projects Manages multiple projects of varying degrees of complexity and risk from inception to successful completion. Effectively applies Cooper PMO methodology and enforces project standards. 2. Leads project Planning Documents the scope and objectives of assigned projects. With the support of the team and sponsors, develops a comprehensive and well planned method for fulfilling project scope and objectives. Identifies skill sets, team roles and financial resources needed to accomplish project goals. Creates reliable project resource estimates, project work plans, and timelines. 3. Scope Management Manages project scope throughout project, documenting and escalating for approval scope changes, in order to understand and plan for the impacts of the change. 4. Manages Project Team Provides team leadership throughout the project. Oversight and management of team members, addressing team cohesion, conflict management, independent work, on time delivery, performance mentoring, motivation, and evaluation. 5. Project Communication Communicates effectively with relevant project staff and stakeholders. Develops and executes project communication plans, specific to the project and appropriate for all levels of the organization. 6. Meeting Facilitation Prepare for and lead project meetings, including team meetings, sponsor meetings, vendor meetings, etc. Manages meetings, keeping on agenda and time, addressing attendee over or under participation, closes out meeting with topic summary and documented action items. Distributes meeting minutes. 7. Manage risk and issues With support of team, identifies tracks and develops solutions for issues and risks. Escalates issues appropriately and timely. Develops contingency plans to mitigate issue and risk impact. 8. Document Either personally completes or manages through assigned project team the completion of detailed project documents as stipulated by the project management framework or identified during the project planning phase. Ensures project documents are complete, current, and stored appropriately.
Job ID
64930
Department Name
IT PMO Training
Job Locations US-NJ-Voorhees
Job ID
64903
Department Name
SURGERY Bariatric 3 Cooper
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