Job Listings

The trained Surgical technologist, under the direct supervision of the Registered Professional Nurse and/or physician, is assigned as an assistant to specific service areas in the Surgical Suite.

Carries out procedures for department functions, including, but not limited to: - Washing, inspecting, packaging, and sterilizing instruments/equipment. - Maintaining accurate monitoring records. - Using and interpreting chemical and biological indicators. - Performs appropriate cleaning of all sterilization equipment. - Assisting OR personnel in locating/reprocessing instruments. - Participating in performance improvement activities. - Follows established policies & procedures. - Communicates openly with internal customers and supervisors. - Provides excellent customer service interfacing well with all levels of staff, management and physicians.

This position has a strong emphasis on customer service to our patients.   Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital.    Serve as the front line contact person for all incoming patients.    Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET.   Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers.   Serves as patient’s non-clinical navigator during discharge coordination.

This position has a strong emphasis on customer service to our patients.   Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital.    Serve as the front line contact person for all incoming patients.    Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET.   Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers.   Serves as patient’s non-clinical navigator during discharge coordination.

- Under the supervision of the EMS Supervisor, the EMT will provide pre-hospital Basic Life Support care in all weather conditions, in cooperation with other EMS providers as a member of the patient care team. - Care will be rendered to patients of all ages whom experience any injury or illness, utilizing appropriate equipment and techniques to safely assess, treat, lift, move and transport patients to appropriate medical facilities. - Complete all required documentation and other assigned duties which support efficient EMS operations while maintaining a professional attitude.

Financially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service.  Financial clearance process encompasses any or all of the following job functions:   - Verifies insurance eligibility and plan benefits.  - Contacts patients with inactive insurance coverage to obtain updated insurance information - Validates coordination of benefits between insurance carriers. - Explains insurance plan coverage and benefits to patients, as necessary. - Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper. - Creates referrals for patients having a Cooper PCP.  Contacts external PCPs to obtain referrals for patients scheduled with Cooper providers. - Refers patients with less than 100% coverage to Financial Screening Navigators. - Identifies copayment, deductible and co-insurance information. - Collects and processes patient liability payments prior to service.      Provides clear and concise documentation in systems.   Communicates daily with insurance companies, internal customers, providers and patients.

Financially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service.  Financial clearance process encompasses any or all of the following job functions:   - Verifies insurance eligibility and plan benefits.  - Contacts patients with inactive insurance coverage to obtain updated insurance information - Validates coordination of benefits between insurance carriers. - Explains insurance plan coverage and benefits to patients, as necessary. - Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper. - Creates referrals for patients having a Cooper PCP.  Contacts external PCPs to obtain referrals for patients scheduled with Cooper providers. - Refers patients with less than 100% coverage to Financial Screening Navigators. - Identifies copayment, deductible and co-insurance information. - Collects and processes patient liability payments prior to service.      Provides clear and concise documentation in systems.   Communicates daily with insurance companies, internal customers, providers and patients.

     Adheres to Departmental procedures, fulfills compliance with life safety, fire and hazardous      waste, Radiation Safety, and Infection Control requirements.        Maintains Licensure, stays current and participates departmental training offered.          Performs procedures (Portables, E.R., Trauma, Fluoro OR and General) as needed.                 Demonstrates courteous behavior, positive attitude, etc. through polite communication with      all co- workers/guests.        Understands and appreciates the need to provide good customer service, both internal and      external.         Maintains work area: Reports maintenance issues for equipment, monitors supplies and      deficiencies, maintains paperwork particular to each department/office.        Participates in clinical activities (i.e. assists with patient flow/care, helps to optimize      throughput of patients via Radiology Ambassador team.         Remains compliant of timekeeping rules:  Avoids early, late and unauthorized entries.        Attends greater than 80% of staff meetings to staff informed and supports initiatives.

Assumes a lead position in analyzing the collections and accounts receivable of the Patient Accounts department.   Works closely with management to come up with reporting to help correct issues that are    Occurring.   Work with outside departments to develop reports when needed   Mantains and or schedules all BI reports for department   Works closely with team members in assigning work and making sure deadlines are met.          Provide department support when dealing with the BI product or any new reporting           Products.