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Responsible for supporting the ED clinical team in provision of patient care.
This includes environmental readiness, assistance with procedures/care, carrying out specific duties, and effective communication.
Support departmental initiatives including but not limited to patient throughput and customer service initiatives.
The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self. Follows established policies and procedures. Communicates openly with internal customers and supervisors. Provides excellent customer service interfacing well with all levels of staff, management and physicians. Applies Cooper core values. Other duties as required.
Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care.
Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s).
Maintains and demonstrates high standards of professional ethics.
1. Supports the activities of daily living to include bathing, dressing, grooming, oral care, feeding, toileting/hygiene, and assisting with mobility and transport. Demonstrates standard precautions including the care of patients in isolation and safe patient practice.
2. Performs technical duties as directed by RN, such as phlebotomy, vital signs,...
The Patient Care Technician provides patient care under the supervision of a Registered Nurse (RN). Key responsibilities include observing and reporting patient condition changes, assisting with daily living activities (such as meals and bathing), recording vital signs, measuring fluid intake/output, collecting specimens, and transporting patients within the hospital. They also perform one-on-one monitoring with documentation, demonstrate computer skills, follow physician orders, and use the internal paging and patient call systems. Additional tasks are assigned as needed.
Under direct supervision, assists physicians with patient care duties. Maintains efficient patient flow, assists with patient care, i.e. exams, procedures, and patient education. Performs miscellaneous clinic support tasks, including filing, answering phones, and maintaining physicians' schedules.
- Properly identify and prepare the patient and explain procedures. Maintains patient privacy during testing.
- Electronically submits prescriptions, obtains pre-authorization for medications and makes other patient calls as directed by physician.
- Triage phone calls from patients/families and other healthcare providers and collaborates with physician/provider regarding plan of care. Educate patient/family on recommended treatments...
Lead others in providing prompt and accurate patient registrations while delivering good customer service. Must be able to multitask and work in a team environment. This individual serves as a lead and the front-line contact person for all incoming patients. The incumbent will greet, register, schedule and provide general information to patients and/or their families. Ensures that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights.
Lead others in providing prompt and accurate patient registrations while delivering good
Under the direction of the manager of clinic operations, functions as a supervisor to clinical staff capable of preparing evaluations and providing in put on performance and administering evaluations. In addition, brings disciplinary items to the manager. Provides medical assistant support to the providers if there is a staffing need. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights.
All incumbents must have satisfactorily completed a Cooper IDX training program to include:
Registration, Scheduling, E-Commerce and FSC.
Annual eligibility certification required.
Serves as a mentor and role model and displays Cooper’s Core...
The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self. Follows established policies and procedures. Communicates openly with internal customers and supervisors. Provides excellent customer service interfacing well with all levels of staff, management and physicians. Applies Cooper core values. Other duties as required.
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front-line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination.
Greets...
This Advanced Practice Provider (APP) will support our burgeoning Advanced Heart Failure program being led by Dr. Ketan Gala who begins his tenure at Cooper as Physician Director of the program beginning on August 1st, 2022. The APP would function at top of license in both the hospital and ambulatory setting to support the growth, maintain access and continue to facilitate excellent quality. They will participate in inpatient consultations, outpatient appointments, patient calls, prescriptions, triage, on-call duties, transitions of care coordination, and any other relevant work needed to support the program.
Responsiblities:
- Inpatient consultations, outpatient appointments, patient calls, prescriptions, triage, on-call duties,...