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Lead others in providing prompt and accurate patient registrations while delivering good customer service. Must be able to multitask and work in a team environment. This individual serves as a lead and the front-line contact person for all incoming patients. The incumbent will greet, register, schedule and provide general information to patients and/or their families. Ensures that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights.
Lead others in providing prompt and accurate patient registrations while delivering good
Under the direction of the manager of clinic operations, functions as a supervisor to clinical staff capable of preparing evaluations and providing in put on performance and administering evaluations. In addition, brings disciplinary items to the manager. Provides medical assistant support to the providers if there is a staffing need. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights.
All incumbents must have satisfactorily completed a Cooper IDX training program to include:
Registration, Scheduling, E-Commerce and FSC.
Annual eligibility certification required.
Serves as a mentor and role model and displays Cooper’s Core...
The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self. Follows established policies and procedures. Communicates openly with internal customers and supervisors. Provides excellent customer service interfacing well with all levels of staff, management and physicians. Applies Cooper core values. Other duties as required.
This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front-line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers. Serves as patient’s non-clinical navigator during discharge coordination.
Greets...
This Advanced Practice Provider (APP) will support our burgeoning Advanced Heart Failure program being led by Dr. Ketan Gala who begins his tenure at Cooper as Physician Director of the program beginning on August 1st, 2022. The APP would function at top of license in both the hospital and ambulatory setting to support the growth, maintain access and continue to facilitate excellent quality. They will participate in inpatient consultations, outpatient appointments, patient calls, prescriptions, triage, on-call duties, transitions of care coordination, and any other relevant work needed to support the program.
Responsiblities:
- Inpatient consultations, outpatient appointments, patient calls, prescriptions, triage, on-call duties,...
JOB DESCRIPTION - ADVANCED PRACTICE PROVIDER (APP) Full Time - Nurse Practitioner or Physician Assistant - Otolaryngology Surgery
Cooper University Healthcare, Division of Otolaryngology-Head & Neck Surgery is looking to hire an outstanding Advanced Practice Provider (APN or PA) to join our...
A nonexempt position responsible for the medical assistant care under the supervision of physicians, providers and/or registered nurse(s) in various ambulatory settings. Clinical direction, oversight and competency review is provided by medical providers and ambulatory professional development team in coordination with office management. Greets patients and guests utilizing AIDET and provides excellent service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.
A nonexempt position responsible for the medical assistant care under the supervision of physicians, providers and/or registered nurse(s) in various ambulatory settings. Clinical direction, oversight and competency review is...
Serve as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handle requests through various channels while utilizing numerous databases simultaneously. Relay incoming, outgoing, and interoffice calls to or from internal and external customers in a 24/7 environment.
Responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and facility management, making themselves or designee available after hours for emergency issues such as facility or operational issues due to weather, call outs or other unforeseen circumstances.
1. Responsible for the management of clinical and business operations of assigned sites, including the delivery of quality clinical services, improving patient experience, materials management, software implementations, regulatory compliance, equipment maintenance, environment of care, and...
The Therapist must support and assure the efficient, effective, courteous testing of patients and reporting accurate results to physicians for interpretation. Flexibility and excellent teamwork required in order to meet the needs of the physicians, patients, and coworkers.
Assist Pulmonary Physicians in different locations that may require travel between sites. This position requires independent working skills, which may include transporting a patient, faxing or scanning reports to physician offices, or any other function which can facilitate the operation of the Pulmonary Function Labs and the Bronchoscopy Suite.