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Primary duties include fostering an environment of service excellence, superior patient
experience, employee and provider engagement; planning and supervising the daily
Activities of clinical and business operations in the assigned practice.
Implements and monitors compliance with enterprise-wide standard processes; optimizes
Resources.
Supports and operationalizes new growth initiatives.
Strives for continuous professional development.
Consistently and effectively communicates organizational information.
A nonexempt position responsible for performing a variety of duties in various ambulatory
settings, including primary, multi-specialty, specialty practices.
May be involved in both the clinical and administrative areas including assisting providers
with patient care, and handling clerical, environmental, and organizational tasks.
Provides information to patients so they may fully utilize and benefit from the clinical
services.
Maintains working knowledge of regulatory standards and is accountable to sustain these
standards in daily operations.
Clinical direction, oversight and competency review is provided by medical providers and
ambulatory professional development team in coordination with office management.
This position can work tray line, host/hostess, cafeteria, deli, cashier, salad bar, pizza, etc. Can act as runner and be responsible for restocking and cleanliness.
Responsible for ensuring all stations are ready for operations, including accuracy, speed and having a sense of urgency. This includes setting up next shift for success. Daily cleaning of respective areas and a clean as you go policy to be enforced. Hosts/hostesses are responsible for requesting two patient identifiers (date of birth and full name of patient) and assisting patient with opening items if required. Hosts/hostesses must ensure condiment boxes are restocked, patient delivery carts are sanitized, etc.
COMPLETE ANY OTHER DUTIES/CLEANING AS ASSIGNED
Daily cleaning to include: starter stations, , air- curtain refrigerators, host/hostess carts, ice cream freezers, beverage center and any other areas as deemed necessary in patient services. In the retail areas all set-up and breakdown of stations must be cleaned and sanitized between shifts and fully restocked. Everything must be dated and labeled and temps recorded daily – twice per day.
All staff members may be asked to perform other tasks and/or temporarily re-assigned to other work areas, as business needs require. Break times are subject to change contingent upon business needs.
This position performs highly diversified duties to install, troubleshoot, repair, and maintain facility equipment according to safety and predictive maintenance to achieve the site’s business goals and objectives. This position will be on call on a rotating schedule.
Duties:
- Take daily calls and perform carpentry, electrical, painting, mechanical, and plumbing maintenance and repairs
- Replace switches, replace ballasts, replace fire alarm initiating devices
- Repair/replace shower diverters, pull and reinstall toilets, operate drain machine, repair med gas outlets
- Start or restart chillers and AHUs without assistance. Troubleshoot alarms on the building BAS and make repairs without assistance. Troubleshoot and make repairs on the hospital tube system without assistance
- Install shelving, painting and patching, repair/replace door hardware, repair sliding doors, repair/replace window shades.
- Perform TJC inspections and maintenance rounds
- Performs and schedules preventive maintenance procedures for buildings, equipment, and grounds. Ensure building and equipment meet all safety and fire regulations and policies
- Responsible for shift coverages
- Work on the snow removal team
- Perform highly diversified duties to install and maintain equipment and working knowledge of the facility’s equipment.
- Provide emergency/unscheduled equipment repairs and perform scheduled maintenance as required.
- Perform floor mechanic’s duties and responsibilities.
- Perform mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting, and repair as needed.
- Perform various plumbing, electrical, maintenance, and carpentry functions.
- Read and interpret equipment manuals and work orders to perform required maintenance and service.
- Responsible for maintaining regulated preventative maintenance for their area of responsibility.
- Diagnose problems, replace or repair parts, test, and adjust.
- Use various hand and power tools, electric meters, and material handling equipment in performing duties.
- Comply with safety regulations and maintain clean and orderly work areas.
- Performs additional duties requested by the Supervisor/Director
Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management
Patient Navigators thrive on working in a fast paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor.
Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network
Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care. Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s). Maintains and demonstrates high standards of professional ethics.
Responsible for performing a variety of duties in various ambulatory settings, including primary, multi-specialty, specialty practices.
May be involved in both the clinical and administrative areas including assisting providers with patient care, and handling clerical, environmental, and organizational tasks.
Provides information to patients so they may fully utilize and benefit from the clinical services.
Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations.
Clinical direction, oversight and competency review is provided by medical providers and ambulatory professional development team in coordination with office management.
Receives specimens and orders appropriate tests as prescribed; processes samples for laboratory testing using various computer applications. Checks for specimen integrity and proper specimen identification. Prints and distributes reports, answers telephone calls from customers including inpatient nurses/physicians and outpatient clients. Processes specimens for multiple Reference Labs.
Receives specimens and orders appropriate tests as prescribed; processes samples for laboratory testing using various computer applications. Checks for specimen integrity and proper specimen identification. Prints and distributes reports, answers telephone calls from customers including inpatient nurses/physicians and outpatient clients. Processes specimens for multiple Reference Labs.
The Senior Data Exchange Developer will be part of the Data Exchange Team and will be required to work closely with various departments within the organization through technical specification and general analytical assessment – primarily other groups within IT. The individual analyzes, designs, documents, tests, troubleshoots and coordinates implementation of application and device interfaces. Interacts with business owners for discovery build and testing. Works with application and interface analysts as well as various third parties to translate interface requirements into technical specifications. This position will also support efforts to maintain the integrity of all data interfaces throughout the organization and will be responsible for providing data integration solutions while also complying with Cooper Health’s business and clinical standards of high quality and timely delivery.