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: Provides support to Cooper University Hospital including off-site hospital based ambulatory practices. Installs, configures and responds to customer support calls for software, hardware, peripherals, data network devices, smartphones, and all equipment used for Cooper business. Troubleshoots and repairs network connectivity issues; updates hardware inventory including spare parts; replaces and removes old equipment; develops and maintains technical documentation; interfaces with other IT teams and service vendors to resolve problems. Has to work independently with minimum supervision while handling problems and projects.
Job Essentials:
• Installs and supports all desktop related hardware and software
• Replaces and removes old hardware
• Adheres to IT Business Practices and Project Methodology
• Attends walkthroughs for new locations to support
• Inventories existing/new equipment for replacement
• Responsible for 24X7 on-call support
• Participates in IT projects
• Promptly retrieves calls from Remedy and initiates resolution; Updates Remedy notes to include progress and communication documentation; prioritizes problems by severity
• Ensures that the customer is kept informed of the call and ticket status through problem resolution
• Tracks, prioritizes and documents IT requests
• Maintains working knowledge of current equipment
• Mentors new team members
• Diagnoses software and hardware problems relating to the desktop and networking environment
• Identifies problems and repairs printers, desktops and peripherals
• Interfaces with IS and vendors to resolve issues onsite
• Educates end users on technology
• Keeps up-to-date on industry trends and continuously enhances professional expertise and knowledge
• Leaves calling card or note when servicing customer equipment in their absence
• Escalates to desktop manager repeat customer problems, and patterns that are observed in order to analyze trends and address the core problem
• Other duties as assigned
Receives specimens and orders appropriate tests as prescribed; processes samples for laboratory testing using various computer applications. Checks for specimen integrity and proper specimen identification. Prints and distributes reports, answers telephone calls from customers including inpatient nurses/physicians and outpatient clients. Processes specimens for multiple Reference Labs.
This position primarily provides administrative and clerical support for the Clinical Leaders of the hospitalist and critical care programs at Inspira Vineland/Mullica Hill campus’. Liaison for physicians and patients and supports post discharge follow up Support the organizational initiatives by helping with patient distribution, onboarding/credentialing new physicians, patient satisfaction and managing census/physician staffing. Strong communication skills necessary and must be detail oriented. Must support the culture of respect and professionalism.
Administrative Team duties for the department
Patient list distribution
Census tracking
Responsible for credentialing and on-boarding new providers
Responsible to support various Department of Hospital Medicine Committees (schedule meetings, meeting minutes)
Responsible for daily volume reports
Documentation of providers schedules
Responsible for department phones
Responsible to order supplies
Responsible to for post-discharge calls to patients
- Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care.
- Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s).
- Maintains and demonstrates high standards of professional ethics.
Receives specimens and orders appropriate tests as prescribed; processes samples for laboratory testing using various computer applications. Checks for specimen integrity and proper specimen identification. Prints and distributes reports, answers telephone calls from customers including inpatient nurses/physicians and outpatient clients. Processes specimens for multiple Reference Labs.
Team player with a genuine interest in resolving customer issues. Must enjoy interacting and working collaboratively in a team environment.
Proven ability to successfully handle more than the required number of physician specialties of a fully functional Navigator 1.
Ability to maintain (or exceed) minimum quantitative and qualitative performance metrics and expectations defined for position.
Ability to analyze issues and quickly identify the best resolution for the situation, solid decision-making skills.
Must demonstrate adaptability and flexibility while working within a fast-paced, ever-changing environment. Ability to learn new things quickly.
Must have excellent time management and organizational skills.
Must be a strong computer user, including proficiency in the use of the Internet, Excel, Word and Outlook.
Knowledge of EPIC systems a plus.
Must be able to work varied hours/shifts as business needs change and evolve.
Must be able to wear a telephone headset and manipulate objects such as a pen, keyboard and mouse.
Bilingual skills are a plus.
Conducts a psycho-social assessment of newly diagnosed cancer patients to identify needs and develop an appropriate social service plan for each client and their family.
Answer and consults in a timely manner.
Assists with the non-medical aspect of their care (transportation, financial, insurance, disability, prescriptions, resources, referrals, paperwork)
Receives specimens and orders appropriate tests as prescribed; processes samples for laboratory testing using various computer applications. Checks for specimen integrity and proper specimen identification. Prints and distributes reports, answers telephone calls from customers including inpatient nurses/physicians and outpatient clients. Processes specimens for multiple Reference Labs.
Competitive rates & Benefits, come join our EMS 911 Services department!
Under the supervision of the EMS Supervisor, the EMT will provide pre-hospital Basic Life
Support care in all weather conditions, in cooperation with other EMS providers as a
member of the patient care team.
Care will be rendered to patients of all ages whom experience any injury or illness, utilizing
appropriate equipment and techniques to safely assess, treat, lift, move and transport
patients to appropriate medical facilities.
Complete all required documentation and other assigned duties which support efficient
EMS operations while maintaining a professional attitude.
This position can work tray line, host/hostess, cafeteria, deli, cashier, salad bar, pizza, etc. Can act as runner and be responsible for restocking and cleanliness.
Responsible for ensuring all stations are ready for operations, including accuracy, speed and having a sense of urgency. This includes setting up next shift for success. Daily cleaning of respective areas and a clean as you go policy to be enforced. Hosts/hostesses are responsible for requesting two patient identifiers (date of birth and full name of patient) and assisting patient with opening items if required. Hosts/hostesses must ensure condiment boxes are restocked, patient delivery carts are sanitized, etc.
COMPLETE ANY OTHER DUTIES/CLEANING AS ASSIGNED
Daily cleaning to include: starter stations, , air- curtain refrigerators, host/hostess carts, ice cream freezers, beverage center and any other areas as deemed necessary in patient services. In the retail areas all set-up and breakdown of stations must be cleaned and sanitized between shifts and fully restocked. Everything must be dated and labeled and temps recorded daily – twice per day.
All staff members may be asked to perform other tasks and/or temporarily re-assigned to other work areas, as business needs require. Break times are subject to change contingent upon business needs.