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- This position has a strong emphasis on customer service to our patients.
- Must ensure quality patient scheduling, positive telephone etiquette and customer
satisfaction in support of the mission of Cooper University Hospital.
- Serve as the front-line contact person for all incoming patients.
- Greet, register, schedule, collect point of service copays and provide general information to
patients and their families using AIDET.
- Must have the ability to be organized, take independent action and project Cooper’s values
to both customer and co-workers.
- Serves as patient’s non-clinical navigator during discharge coordination.
- This position has a strong emphasis on customer service to our patients.
- Must ensure quality patient scheduling, positive telephone etiquette and customer
satisfaction in support of the mission of Cooper University Hospital.
- Serve as the front-line contact person for all incoming patients.
- Greet, register, schedule, collect point of service copays and provide general information to
patients and their families using AIDET.
- Must have the ability to be organized, take independent action and project Cooper’s values
to both customer and co-workers.
- Serves as patient’s non-clinical navigator during discharge coordination.
- This position has a strong emphasis on customer service to our patients.
- Must ensure quality patient scheduling, positive telephone etiquette and customer
satisfaction in support of the mission of Cooper University Hospital.
- Serve as the front-line contact person for all incoming patients.
- Greet, register, schedule, collect point of service copays and provide general information to
patients and their families using AIDET.
- Must have the ability to be organized, take independent action and project Cooper’s values
to both customer and co-workers.
- Serves as patient’s non-clinical navigator during discharge coordination.
Provides psychosocial assessments, crisis intervention, resources referrals, to facilitate discharge plans, and/or adjustment to illness, and complex discharge planning for patients and their families.
Formulates the discharge plan with patient, families and the care team based upon a needs assessment.
Coordinates appropriate referrals to home care agencies, skilled nursing and rehabilitation centers, and community-based programs.
Coordinates care authorization process with insurers
Coordinates specific details of patient’s hospitalization with Utilization Management department to ensure appropriate admission status.
- Appointment scheduling to patients PCP within 7 days or discharges. If patient has no PCP, assist with obtaining PCP and schedule appropriate appointment within set guidelines
- Facilitate patient discharge from 24/7 Emergency Department by coordinating/scheduling follow-up appointments
- Works closely with both primary care physicians and physicians in all specialty areas to coordinate patient’s care plan for consultations, procedures, testing, surgeries or other services as ordered by the treating ED provider
- Verify insurance coverage and demographic information
- Collect and receipt patient payments
- Responsible for retaining patients in the Cooper Health System whenever possible by scheduling directly in Centricity Business...
Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management
Patient Navigators thrive on working in a fast paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor.
Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network
Supports the clinical treatment care of patients.
Ensures patient comfort and assists in educating patient on dental procedures.
Works efficiently to maintain clinic schedule while adhering to all safety policies and procedures.
Organizes and maintains surgical instruments and lab equipment.
Schedules patients appropriately; confirms patient appointments including referral and treatment plans from general dentist.
Performs the complete check-in functions for each patient.
Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments.
Obtains radiographic imagining as requested by the provider.
To provide learning therapy on an individual basis to children identified as having mild, moderate and severe reading problems. Plan appropriate instruction and meet with individual at regularly scheduled times.
To provide small group learning therapy (if applicable) to children having mild, moderate, severe reading problems. Plan appropriate instruction and meet with group at regularly scheduled times.
To make appropriate recommendations in consultation with Director and/or Manager. Meet with Manager at least once a month to discuss appropriate recommendations and program
To provide feedback to parents to discusses child’s progress on a very consistent basis
To writes summary reports of child's progress every six months
To periodically...
We are looking to hire multiple PRN ER Registration Clerks for the summer season! Availability May - September is required.
Responsible for registration functions (such as registration, insurance verification, patient safety and compliance, revenue collection and customer service) in the Emergency Department, which provides 24/7 service.
Some, but not all, of the responsibilities of this position include:
- Greets patients and directs patients to appropriate areas.
- Interviews patients or family to obtain complete and accurate demographic and insurance information for distribution to appropriate hospital...
Assists interventionalists in all procedures within the scope of interventional Radiology and Vascular surgery to include but not limited to oncology, vascular and trauma.
Skill set must be maintained to handle supplies/instrumentation associated with interventional procedures. Must be able to assist physicians in the capacity of both a scrub and circulating technologist.
Maintains work area: Reports maintenance issues for equipment, monitors supplies and deficiencies.
Adheres to all Infection Prevention policies, utilizing the appropriate PPE needed.
Maintains licensure and BLS. Stays current and participates departmental training offered.
Demonstrates courteous behavior, positive attitude, etc. through polite communication with all co-...