Job Listings

- Responsible for all self-pay and underinsured referrals; conduct history follow-up investigation (e.g. past illnesses, treatment locations, diagnosis, and final outcome).  - Coordinate payment arrangements with Physician Administrative Director’s approval, collect payment for surgical procedures, and ensure all 3rd party liability options (e.g. Charity Care,Disability, Medicaid, SEED Program - Scholars, Educators, Excellence, Dedication, Success, Victims of Crime, etc.) have been researched, executed, and exhausted. - Use excellent customer service and communication skills to resolve confrontations with antagonistic patients and/or clinical staff in order to properly coordinate continuity of care.

Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management   Patient Navigators thrive on working in a fast paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor.   Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network. 

Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care.   Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s).   Maintains and demonstrates high standards of professional ethics.

Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care. Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s). Maintains and demonstrates high standards of professional ethics. 1. Supports the activities of daily living to include bathing, dressing, grooming, oral care, feeding, toileting/hygiene, and assisting with mobility and transport. Demonstrates standard precautions including the care of patients in isolation and safe patient practice. 2. Performs technical duties as directed by RN, such as phlebotomy, vital signs, point of care testing, EKGs, Foley catheter care specific to population served and documents appropriately. 3. Identifies and communicates changes in patient’s status to RN and responds appropriately. Demonstrates standard precautions including the care of patients in isolation and safe patient practice. 4. Reinforces education of patient and family/responsible party regarding individual care needs and safety issues. 5. Participates in Cooper patient satisfaction initiatives and goals. Participates in the performance improvement activities. Assists in orientation of new hires. 6. Completes annual unit-specific competencies by specified due date. 7. Attends Staff Meetings when available for documents review of staff meeting minutes. 8. Assists in admission, transfers and discharges of patients to and from the unit.

Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care. Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s). Maintains and demonstrates high standards of professional ethics. 1. Supports the activities of daily living to include bathing, dressing, grooming, oral care, feeding, toileting/hygiene, and assisting with mobility and transport. Demonstrates standard precautions including the care of patients in isolation and safe patient practice. 2. Performs technical duties as directed by RN, such as phlebotomy, vital signs, point of care testing, EKGs, Foley catheter care specific to population served and documents appropriately. 3. Identifies and communicates changes in patient’s status to RN and responds appropriately. Demonstrates standard precautions including the care of patients in isolation and safe patient practice. 4. Reinforces education of patient and family/responsible party regarding individual care needs and safety issues. 5. Participates in Cooper patient satisfaction initiatives and goals. Participates in the performance improvement activities. Assists in orientation of new hires. 6. Completes annual unit-specific competencies by specified due date. 7. Attends Staff Meetings when available for documents review of staff meeting minutes. 8. Assists in admission, transfers and discharges of patients to and from the unit.

Lead others in providing prompt and accurate patient registrations while delivering good  customer service.     Must be able to multi task and work in a team environment.   This individual serves as a lead and the front-line contact person for all incoming patients.    The incumbent will greet, register, schedule and provide general information to patients and/or their families.    Ensures that insurance information is verified, co-pays are collected, and that patient charts are prepared in advance.    At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights. 

This position has a strong emphasis on customer service to our patients.   Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital.    Serve as the front line contact person for all incoming patients.    Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET.   Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers.   Serves as patient’s non-clinical navigator during discharge coordination.

Under the direction of a Registered Nurse (RN), assists with patients’ activities of daily living and plan of care.   Communicates with and supports healthcare team, patients and/or patient’s family or significant other(s).   Maintains and demonstrates high standards of professional ethics.

     Coordinates receptionist and clerical responsibilities for office.        Assigns coordinates and solve problems to assure smooth operation of the office.       Maintain inter-department communication for problem resolution with Office Manager.        Responsible for assuring adherence to hospital/departmental policies with regard to      safety, drug storage and front desk operation.

This position has a strong emphasis on customer service to our patients.   Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital.    Serve as the front line contact person for all incoming patients.    Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET.   Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers.   Serves as patient’s non-clinical navigator during discharge coordination.