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The Senior Buyer will play an integral collaborative support roll in day-to-day procurement of medical devices and disposables to support the health systems patient care and patient satisfaction needs. The Senior Buyer will be responsible for daily transaction management to facilitate adequate supply flow from over 1,400 suppliers and 45,000 active SKUs. The Senior Buyer will possess a service mindset with emphasis on proactively managing, observing, and acting upon supply demand trends. A sense of urgency and ability to prioritize various tasks throughout the workday is preferred to achieve adequate results and avoid supply gaps, stockouts and rush orders. The Senior Buyer will utilize the health systems ERP system to manage transactions and export daily reporting. The Senior Buyer will rely on experience and judgement to resolve various business decision daily.
- Works within an MMIS/ERP application creating PO’s manually and digitally from an assigned component of health network departments.
- Responsible for negotiating and purchasing materials, equipment, and supplies.
- Places orders with suppliers via EDI, Fax, Phone, Email.
- Confirms orders with suppliers, for price, item, quantity accuracy within 24 hours to internal customers
- Resolves invoice discrepancies with suppliers to ensure efficient procure to pay processes.
- Provides internal customers proactive updates on supply availability, backorders, alternate supply options.
- Understand and interpret pricing variances and days on hand inventory calculations.
- Build and maintain positive working relationships with suppliers, supplier account representatives to achieve sustainable flow of needed medical supplies.
- Coordinate RTV, returns to vendor, follows ups on late supplier deliveries, obtain shipping confirmations/tracking/proof of delivery
- Use open order and open invoice discrepancy reports, uses GHX order platform to assess order accuracy/pricing/UOM.
- Operates within department policies and procedures, performs other duties as needed/requested.
Conduct basic and translational research experiments involving cellular, biochemical, and
molecular analyses.
Perform experiments as directed by the lead scientists (Principal Investigators).
Maintain detailed records of experiments.
Communicate research findings to the Principal Investigators and members of the research
Team.
Train members of the research team in laboratory methodologies.
Oversee the activities of trainees.
Maintain organization of laboratory.
Monitor laboratory supplies.
Prefer: Experience in cell culture, microscopy (fluorescence and phase), and biochemical and molecular biology techniques (Western blotting, cloning, PCR, etc.)
Experience with teaching laboratory techniques to students. Proficiency in Adobe Photoshop and statistical analyses
Strong emphasis on customer service including telephone etiquette and working well in front of patients in a busy waiting area. Ability to make a positive first impression and demonstrate Coopers core values and service standards consistently.
Facilitate patient access to infusion and schedule coordination. Collaborates with management to keep informed on scheduling and escalates barriers in scheduling.
Handle multiple patient needs such as check in, phones and lab registration and keeping patients informed, or- check out and scheduling next infusion appointment, phones --and working on inbox of infusion scheduling needs.
This position must acquire skills to provide accurate patient scheduling inconsideration of numerous factors. This includes acquired knowledge of times needed for drug regimens.
Must be knowledgeable of medical terminology, medical insurance, professional billing requirements, and must possess excellent communication skills both verbal and written.
Ability to problem solve when challenged with schedule capacity to accommodate patient needs. Considers un-linking appointments or modifies appointments in clinic in order to accommodate physician schedule in conjunction for chemo visit.
Develop ability to know what request or questions need to go to a RN, provider or manager. Offers recommendations to improve process and service.
Collaborate closely with Nursing to ensure schedule requests and provider request consider department and patient needs.
Must be skilled in use of computers and applications.
Must have the ability to be organized and self-directed.
Assists in providing direct, indirect, and non-patient care responsibilities. Assumes responsibility for record keeping, intra-departmental and interdepartmental communications, written and electronic medical record keeping.
The Registered RN is a professional caregiver, who as a member of a multidisciplinary healthcare team, assumes responsibility and accountability for a group of patients for a designated time frame. They supervise and provide care to these patients utilizing the nursing process, including the therapeutic use of self.
Key Responsibilities
- Follows established policies and procedures.
- Communicates openly with internal customers and supervisors.
- Provides excellent customer service, interfacing well with all levels of staff, management, and physicians.
- Applies Cooper's core values.
- Performs Other duties as required.
Clinical: Provide psychological consultation and psychotherapeutic intervention for individual outpatient health psychology population. Working with medical patients to focus on brief short-term interventions for those struggling with psychological distress related to medical issues. Work in cooperation with and provide consultation to a multidisciplinary team, provide both brief bedside and traditional OP psychotherapy interventions rooted in evidence-based interventions, including, but not limited to, Cognitive-Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT) and mindfulness-based interventions. Lead and/or co-facilitate psychoeducational groups for patients on topics such as insomnia, fear of recurrence and metastiatic cancer.
Assessment: Provide psychological testing as appropriate to assess mood, behavior, and cognitive functioning including CDQ, MMSE, MoCA, RBANS, HADS, etc. to assist in assessment to inform treatment.
Secondary Supervision for externship/internship training program: Provide secondary supervision for interns on health psychology rotations of Behavioral Medicine Training Programs
Administration: Maintain timely, comprehensive, clinical notes in EMR; provide psychological reports for assessment cases, obtain NJ permit; report to Director of Behavioral Medicine for administrative and clinical issues including scheduling, case assignment, coverage, etc.
Teaching: Lecture for CMSRU courses as needed; participate in supervision for medical students at CUH as needed for varying coursework at CMSRU, Additionally provide professional presentations as requested (staff in-service, Grand Rounds, GME and medical school). Participation in weekly group supervision and didactic training of Behavioral Medicine trainees.
Research: Participation in on-going Behavioral Medicine research; initiation of new projects, participation in professional presentation at national conferences; work toward publication of Behavioral Medicine research.
Clinical: Provide psychological consultation and psychotherapeutic intervention for individual outpatient health psychology population. Working with medical patients to focus on brief short-term interventions for those struggling with psychological distress related to medical issues. Work in cooperation with and provide consultation to a multidisciplinary team, provide both brief bedside and traditional OP psychotherapy interventions rooted in evidence-based interventions, including, but not limited to, Cognitive-Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT) and mindfulness-based interventions. Lead and/or co-facilitate psychoeducational groups for patients on topics such as insomnia, fear of recurrence and metastiatic cancer.
Assessment: Provide psychological testing as appropriate to assess mood, behavior, and cognitive functioning including CDQ, MMSE, MoCA, RBANS, HADS, etc. to assist in assessment to inform treatment.
Secondary Supervision for externship/internship training program: Provide secondary supervision for interns on health psychology rotations of Behavioral Medicine Training Programs
Administration: Maintain timely, comprehensive, clinical notes in EMR; provide psychological reports for assessment cases, obtain NJ permit; report to Director of Behavioral Medicine for administrative and clinical issues including scheduling, case assignment, coverage, etc.
Teaching: Lecture for CMSRU courses as needed; participate in supervision for medical students at CUH as needed for varying coursework at CMSRU, Additionally provide professional presentations as requested (staff in-service, Grand Rounds, GME and medical school). Participation in weekly group supervision and didactic training of Behavioral Medicine trainees.
Research: Participation in on-going Behavioral Medicine research; initiation of new projects, participation in professional presentation at national conferences; work toward publication of Behavioral Medicine research.
Performs diagnostic radiographic procedures in an urgent care setting and participates in
front desk and registration activities to ensure exceptional patient flow/care and optimize
throughput of patients.
Will have the unique opportunity to assist in the development and operations of the Cooper
Urgent Care Center.
This new model focuses on the acute/immediate care needs in the Cherry Hill and
surrounding areas.
Excellent customer service, interpersonal and clinical skills are required.
References in these areas are a must.
ADDICTION MEDICINE
Adheres to Departmental procedures, fulfilling compliance with Life, Safety, Fire and
Hazardous waste requirements.
Triage/Coordinates and performs direct patient care and clinical flow.
Prepares patients for providers, assisting with exams, assisting provider with suture.
preparation, carrying out orders, (i.e.; various supplies/tests/ X-Rays/dispensing of
medications.)
Provides health assessments, preps for physicals, completes calibration of equipment, and
performs various testing to include, (Pod’s, Respiratory approvals, Spirometry, Audiograms,
EKG's, Drug Testing, Timms testing, Breath and Saliva Alcohols, Venipuncture etc.
Enters and oversees data entry with SYSTOC computer system.
Stocks and orders medications and medical/surgical supplies.
Reviews physical/tests results with provider and handles phone calls (i.e.; case
management, testing/physical results).
The Patient Financial Navigation Advisor (PFNA) acts as the patient’s liaison from physician order through complete billing cycle. The PFNA will complete a comprehensive analysis of patient’s health insurance to include verification of benefits, prior authorization status and patient’s out of pocket liability. PFNA will educate and provide patient with a clearly defined estimate of the patient’s financial responsibility for all services, including office visits, testing, diagnostic studies, surgeries and procedures via phone, written correspondence and MyChart communication. PFNA will collect or provide payment arrangements in accordance with policies and procedures.
Financial screening process encompasses any or all of the following job functions:
- Financially screens insured patients prior to inpatient and outpatient services including office visits, testing, diagnostic studies, surgeries and procedures by verifying patient insurance eligibility and registering insurance information into the EPIC system when needed.
- Reviews patient history involving past illnesses, treatment locations, diagnosis and final outcomes when CPT codes are not available.
- Determines outstanding patient responsibility for hospital and physician charges to include past due liabilities in all communication to the patient.
- Creates financial estimate by providing insurance based out-of-pocket liability estimates for patients scheduled for outpatient and inpatient elective procedures.
- Establishes contact with the patient.
- Educates patient on out-of-pocket financial responsibilities including copay, deductible, coinsurance and out-of-pocket maximums.
- Attempts to collect payment in full prior to date of service or documents in EPIC patient will pay at time of service for Patient Services Representative to collect during registration process.
- Makes payment arrangements where applicable.
- Serves as PFNA throughout billing cycle.
- Verifies active Auto and Workers’ Compensation claims in relation to patient treatment plans.
- Monitors Work Queue accountabilities for estimates that need to be completed to balance the patient’s needs, individual performance goals and avoid delays in communication of patient financial liabilities.
- Provides clear and concise documentation in Epic to ensure precise throughput of patient financial liability information.
- Uses professional, clear, concise, and customer-friendly communication at all times to internal customers, providers and patients.
- Provides a stellar experience to Cooper patients; is proactive in serving patients and acts responsibly in the patient and Cooper’s best interest.
- Resolves patient challenges by offering alternatives with minimum escalation or support, trying to retain patients within the Cooper network.
- Performs all process and system-related functions in accordance with training and quality guidelines.
- Perform all related duties or special projects as assigned/required.
- Regular, consistent and punctual attendance required, following Cooper time and attendance policies.
- Must display a genuine interest in providing an excellent Customer Experience that aligns with Cooper’s business goals related to patient access throughout the Cooper landscape.