Job Listings

- Responsible for screening patients to identify level of risk (per dept. policy). - Implementing and evaluating the nutritional care of low to moderate risk patients according to the current policies and procedures of the Food &Nutrition Services Department and the Cooper Health System Diet Manual. - Menu-collection and other duties as assigned.

- Serves as a central resource for information concerning patients’ rights and responsibilities, advance directives and ethical issues. - Serves as interpreter for Spanish speaking patients when needed.   - Coordinates, investigates and resolves patient grievances concerning the quality of care and service by providing a formal grievance mechanism.   - Leads efforts to collect, analyze and evaluate patient concerns.   - Masters an understanding of the organization’s mission, policies, procedures, and services to respond to patient questions or concerns.   - Responsible for meeting all regulatory regulations and standards.   - Responds to potentially serious incidents and reduces possible litigation.   - Provides leadership and consultation to committees, departments that affect patient needs and rights.   - Refers patients/families to appropriate services and resources.   - Provides leadership role in the inclusion of the patient/family experience.   - Is an integral part of the decision making process across the health system regarding patient experiences.   - Leads patient and family meetings.   - Serves as subject matter expert in Service Recovery.   - Information Resource

- Serves as a central resource for information concerning patients’ rights and responsibilities, advance directives and ethical issues. - Serves as interpreter for Spanish speaking patients when needed.   - Coordinates, investigates and resolves patient grievances concerning the quality of care and service by providing a formal grievance mechanism.   - Leads efforts to collect, analyze and evaluate patient concerns.   - Masters an understanding of the organization’s mission, policies, procedures, and services to respond to patient questions or concerns.   - Responsible for meeting all regulatory regulations and standards.   - Responds to potentially serious incidents and reduces possible litigation.   - Provides leadership and consultation to committees, departments that affect patient needs and rights.   - Refers patients/families to appropriate services and resources.   - Provides leadership role in the inclusion of the patient/family experience.   - Is an integral part of the decision making process across the health system regarding patient experiences.   - Leads patient and family meetings.   - Serves as subject matter expert in Service Recovery.   - Information Resource

Responsible for supporting the ED clinical team in provision of patient care. This includes environmental readiness, assistance with procedures/care, carrying out specific duties, and effective communication. Support departmental initiatives including but not limited to patient throughput and customer service initiatives.

- Assists the Clinical team in providing  indirect patient care, plus has non patient care responsibilities.    - Contributes to quality patient care by serving as a significant member of the health care team.

This is one of two Clinical Director positions in the Cooper Camden OR. The role is directly responsible for the daily operations of 29 OR suites with several specialties including but not limited to  cardiac, Ophthalmology, Vascular, Robotics, ENT, Plastics surgery, Neuro surgery, and Orthopedic surgery. The Clinical Director  oversees daily practice operations, recruitment, retention, adherence to policies and procedures, supports ongoing education of staff,  ensure compliance with policies and procedures, and responsible for fiscal responsibility of unit/department. - Directs and coordinates effective operations of the unit/department with 24/7 responsibility to ensure continuity of care and oversight of other management functions. - Directs and coordinates quality efforts of the unit/department to align with organizational goals.  Ensures delivery of quality patient care and interdepartmental collaboration of best practices - Responsible for overseeing the departmental budget to ensure financial accountability for cost effective/efficient provision of care - Responsible for supporting a healthy work environment which engages staff and supports professional growth and development - Facilitates ongoing education and ensures clinical competency of nursing personnel  adherence to nursing policies - Responsible for interviewing and onboarding clinical staff - Responsible for coordinating with the AVP of Surgical Services the  clinical departmental needs according to administrative and patient care guidelines   - Ensures patient data and medical records are maintained in confidential manner

- Assess and identify the social needs of patients on the inpatient psychiatry unit - Collaborate with patients to develop a safe, unique and appropriate treatment plan - Complete treatment plans in a timely manner in accordance with Joint Commission requirements - Link patients to appropriate services within the community - Facilitate family meetings - Facilitate group therapy on the inpatient unit - Provide individual psychotherapy to patients on the inpatient unit and on the psychiatry consult service as directed by attending physicians - Follow patients referred for CRISIS screening on the inpatient unit and in the emergency department to facilitate smooth transition - Collaborate with Transitional Navigators on cases involving complex psych discharge planning needs - Participate in multidisciplinary rounds and function as an integral member of the multidisciplinary team - Participate in research as directed by unit clinical director - Complete prior authorizations for continuing care as directed by community agencies - Completes an admission review of all patients within 24 business hours of admission utilizing specific behavioral health (InterQual or MCG) criteria and accurately documents all review determinations. - Conducts daily concurrent continued stay and discharge reviews with appropriate provider utilizing specific behavioral health utilization management criteria. - Collaborates and communicates with the multidisciplinary (behavioral health and medical) team, and attends team meetings as required for appropriate exchange of information. - Proactively follows and intervenes on open cases to include concurrent appeals of denials.  Identifies and refers cases that do not meet established clinical criteria to the Physician Advisor. - Communicates denials to the Physician Advisor to evaluate for peer to peer, and sends to denial work queue for written appeal if necessary.  - Collaborates with billing office to ensure proper accurate billing per patient status. - Delivers the Important Message from Medicare to patient and/or next of kin according to policy.

The Graduate Medical Education (GME) Program Administrator supports multiple functions of the GME training programs and serves as the liaison for the external entities by assisting with day-to-day management of resident or fellow training programs within GME. Ability to demonstrate initiative, resourcefulness and problem-solving skills in applying a detailed knowledge of responsibilities in organizing and independently prioritizing work. Provides a specialized service requiring an understanding of relevant practices, policies, procedures,and compliance oversight.The successful candidate will possess excellent organizational, administrative and writing capabilities. He/she must also exhibit excellent communication and interpersonal skills. Expertise in computers and database management is required. He/she will be able to handle confidential information and will exercise good judgement with respect to the generally sensitive nature of material related to residents and students.  

Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management   Patient Navigators thrive on working in a fast paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor.   Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network

Provides psychosocial assessments, crisis intervention, resources referrals, to facilitate discharge plans, and/or adjustment to illness, and complex discharge planning for patients and their families.   Formulates the discharge plan with patient, families and the care team based upon a needs assessment. Coordinates appropriate referrals to home care agencies, skilled nursing and rehabilitation centers, and community based programs.   Coordinates care authorization process with insurers. Coordinates specific details of patient’s hospitalization with Utilization Management department to ensure appropriate admission status.   Keywords: Discharge Planning Social Worker Case Manager