Job Listings

Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience.  Provides patient support and keeps informed of delays.  Takes appropriate action including offering alternatives.       Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures.  Performs and documents patient outreach for messages...

Financially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service. Financial clearance process encompasses any or all of the following job functions: - Verifies insurance eligibility and plan benefits. - Contacts patients with inactive insurance coverage to obtain updated insurance information - Validates coordination of benefits between insurance carriers. - Explains insurance plan coverage and benefits to patients, as necessary. - Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper. - Creates referrals for patients having a Cooper PCP. Contacts external PCPs to obtain...

A nonexempt position responsible for the medical assistant care under the supervision of physicians, providers and/or registered nurse(s) in various ambulatory settings. Clinical direction, oversight and competency review is provided by medical providers and ambulatory professional development team in coordination with office management. Greets patients and guests utilizing AIDET and provides excellent service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.    A nonexempt position responsible for the medical assistant care under the supervision of physicians, providers and/or registered nurse(s) in various ambulatory settings. Clinical direction, oversight and competency review is...

The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self. - Follows established policies and procedures - Communicates openly with internal customers and supervisors - Provides excellent customer service interfacing well with all levels of staff, management and physicians - Applies Cooper core values - Other duties as required

The Service Excellence Advocate serves as a key liaison between patients, families, and hospital staff, ensuring that patient care concerns and service issues are promptly addressed. This role focuses on enhancing the patient's experience through proactive engagement, effective problem-solving, and collaboration with clinical and administrative leadership. The Service Excellence Advocate is responsible for resolving patient and family concerns, ensuring that feedback is appropriately acted upon, and fostering a patient-centered environment that aligns with organizational goals.

Cooper University Health Care is the leading provider of comprehensive health services,  medical education and clinical research in Southern New Jersey.  The Patient Access Center, located in Camden, NJ, is a 65+ seat, and growing, Contact Center.    Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management. Reporting to the Director, Learning & Quality, this function oversees both the training and quality programs to support the delivery of an exceptional experience to patients, customers, and physicians that contact the...

The trained Surgical technologist, under the direct supervision of the Registered Professional Nurse and/or physician, is assigned as an assistant to specific service areas in the Surgical Suite. 

Verify eligibility with insurance companies.   Communicate with patients and insurance companies regarding co-pays, deductibles, denials, and Cost of Benefit (COB) issues.   Resolve accounts timely and effectively.     Provides excellent customer service. 

JOB DESCRIPTION - ADVANCED PRACTICED PROVIDER (APP) - Advanced Practice Nurse or Physician Assistant – Cardiothoracic Surgery   The Advanced Practice Provider - APP (Advanced Practice Nurse or Physician Assistant) responsibilities would include endoscopic vein harvest and first assisting in the OR.    This position includes an on-call requirement for the OR on nights, weekends, and holidays. 

JOB DESCRIPTION - ADVANCED PRACTICED PROVIDER (APP) - Advanced Practice Nurse or Physician Assistant – Cardiothoracic Surgery   The Advanced Practice Provider - APP (Advanced Practice Nurse or Physician Assistant) responsibilities would include endoscopic vein harvest and first assisting in the OR.  This position includes an on-call requirement for the OR on nights, weekends, and holidays.