Job Listings

This position requires flexibility and the ability and readiness to work beyond the normal hours. It also requires the ability to handle ambiguity in work plan definition and the ability to adapt to change.     Prepares staffing plan, reviews and approves work schedules to ensure adequate staff coverage around the clock. Projects staffing needs, flex staff when needed to work within metrics; interviews and assist with hiring the right employees to fill vacant positions; resolves staffing issues. Monitors patient care and analyzes patient care patterns and initiates quality improvement procedures to enhance patient services; ensures a safe, diagnostic/therapeutic environment. Initiates patient placement to ensure the delivery of optimal patient care and arranges for continuity of care when warranted by patient condition. Supervises the provision of personalized, coordinated quality services responsive to changing health care trends.   Coordinates and establishes technical care practices; uses selected published practice theory as a framework for coordinating patient care and by providing theory based imaging practice information in unusual or complex patient care situations. Works with manager to formulate plan for professional development. Attends educational in-services as appropriate. Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments. Maintains records on departmental personnel activities and processes. Uses information systems to retrieve, implement, and retain essential records and services. Ensures all appropriate Bills/charges are resolved at end of shifts. Maintains integrity and confidentiality of management and clinical information. Actively participates in ongoing or ad hoc committees or task forces to identify and resolve patient care issues. Assist and supervise development of priority competencies (technical skills, critical thinking, human relations skills) for each type of staff within  clinical service line. Supports clinical research and conducts or participates in studies to improve clinical, educational and organizational performance within the clinical service line. Performs other related duties as required.   This is a working Lead position. Performs MRI studies for all patient populations as needed and is responsible for overseeing daily activities within assigned department to maintain patient flow, ensure maximum staff productivity, and assure that services provided is of the highest clinical quality. Will serve as content expert for staff and Administration by resolving/answering technical issues or concerns which may arise. Serves as point person for completion of ACR Accreditation applications and submission of images and QA documents for all Cooper MRI departments. Provides clinical oversight for MRI protocols and infection control as it relates to high level disinfection. Assists manager/Administration with pertinent feedback for the completion of annual staff evaluations. Oversees training and competency of all new hires and provides feedback for 90 day probationary evaluations. Clarifies performance expectations with employees and provides ongoing feedback, to staff, on a regular basis. Develops competencies for staff members and ensures that all staff are competent in all aspects of department positions. Assists manager in dealing with inappropriate behaviors or actions by participating in coaching sessions of staff in a direct and confidential manner. All progressive discipline of staff members are handled by the Manager or Director. Obtains appropriate documentation from technical staff as well as participate in Primary Sourcing to ensure staff are in compliance with State, National Accrediting Agencies, as well as compliance with all of Cooper’s policies and corporate compliance requirements to include Annual Safety Training, PPD, Fit Testing and safety across the continuum. Completes all staff schedule appropriately in the hospital and outpatient sites, completes payroll responsibilities in Kronos, and ensures that department is staffed to volumes, at all times. Demonstrates flex scheduling. Support individual and departmental achievement through strong and effective employee enganement and the use of recognition methods. Assists the Manager in Rounding on all staff employees. Completes weekly hand hygiene validation and PPE survey. Assures the department is inspection ready at all times by enforcing the Radiology Cleaning and Disinfection Policy. Ability to respond and investigate EARS reporting incidences. Strong focus on Quality and Safety  

The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self.   Additional Responsibilities: ·       Follows established policies and procedures. ·       Communicates openly with internal customers and supervisors. ·       Provides excellent customer service interfacing well with all levels of staff, management and physicians. ·       Applies Cooper core values. ·       Assumes responsibility and accountability for a group of patients for a designated timeframe. ·       Evaluates patients, implements and documents nursing care. ·       Assists physicians during examinations and procedures. ·       Performs various patient tests and administers medications utilizing the nursing process. ·       Promotes patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills.  

- Facilitates patient identification, screening, and enrollment in RPM program - Collaborates with referring providers on patients enrollment workflow - Communicates with providers, inpatient clinical directors, and other multidisciplinary team members status updates on RPM program enrollment as needed - Reviews patient agreement with patient and ensures signed, and scanned into patient EPIC electronic health record - Orders digital devices for home delivery from platform partner and confirms receipt of device kit - Coordinates with program manager to assist with securing phone service for identified patients - Facilitates activation of patient’s MyChart account if not active - Confirms device paring, patient education and understanding for utilization, and provides continued education where needed - Enrolls patient in platform partners electronic health record and updates as needed Monitors digitally transmitted vital sign results daily (M-F, excludes holidays) - Supports patient with activation of patient’s MyChart account if not active - Assists patient with remote patient monitoring adherence and program participation - Outreaches to patients when vital signs are out of range or not transmitted telephonically or via video conference and follows escalation pathway - Documents vital signs weekly and when alerts out of range in the patient’s CUHC electronic health record - Communicates with patient and or caregiver regularly and as needed - Documents all events and communications in patients CUHC electronic health record - Collaborates with RPM Population Care Coordinator and clinical care team as needed - Reinforces provider plan of care and patient centered care plan - Promotes chronic disease self-management - Coordinates with RPM program manager and digital platform support services as needed for technical support - Facilitates scanning of monthly vital sign summary into patient’s EPIC electronic health record  

Responsible for supporting the ED clinical team in provision of patient care.  This includes environmental readiness, assistance with procedures/care, carrying out specific duties, and effective communication.        Support departmental initiatives including but not limited to patient throughput and customer service initiatives.

This position has a strong emphasis on customer service to our patients.   Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital.    Serve as the front line contact person for all incoming patients.    Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET.   Must have the ability to be organized, take independent action and project Cooper’s values to both customer and co-workers.   Serves as patient’s non-clinical navigator during discharge coordination.

The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self.   Additional Responsibilities: - Follows established policies and procedures. - Communicates openly with internal customers and supervisors. - Provides excellent customer service interfacing well with all levels of staff, management and physicians. - Applies Cooper core values. - Assumes responsibility and accountability for a group of patients for a designated timeframe. - Evaluates patients, implements and documents nursing care. - Assists physicians during examinations and procedures. - Performs various patient tests and administers medications utilizing the nursing process. - Promotes patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills.

- This position serves as a key resource to the Administrative Director, Surgical Services, as well as Senior Leadership. - Provides ongoing instruction and information for Revenue Cycle staff and others as appropriate on prior authorization requirements, insurance participation, ICD10 and CPT coding. - Works closely with other Institutes in Revenue Cycle to resolve issues. - Monitors revenue cycle work-queue management across Surgical Services Institute (SSI). - Surgical Services liaison to coding contractors (McKesson and Conifer). - Streamline & standardize benefit verification, referral management and prior authorization process for surgical procedures performed by SSI. - Responds to external and internal audits for government and private payers. - Monitors coding productivity across SSI. - Attends hospital committee meetings to provide information on coding guidelines and documentation requirements. - Has knowledge of all computer applications used by coders to assist as problems are encountered, including Anesthesia module.

Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management   Patient Navigators thrive on working in a fast paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor.   Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network. 

- Coordinates with Director of Maintenance; acts as a direct supervisor over department personnel on a daily basis and oversees that direction from Director is implemented as required.                                                                                    - Ensures employee performance meets or exceeds expectations and periodic performance appraisals are conducted on a timely basis.                                   - Assess conditions and diagnos technical and mechanical problems.                     - Lead staff during projects and repairs including carpentry, mechanical, electrical, pneumatic, hydraulic, and plumbing.        - Maintenance and/or beautification of facility and grounds.                                        - Oversees safety and preventative maintenance.                                               - Coordinates and oversees activities of outside contractors, trades people in construction, repair and maintenance of physical plant and equipment.                   - Checks the quality of work to ensure it is up to code and specifications.                   - Makes prompt efforts to resolve all staff concerns or grievances related to facilities and conditions under the incumbent's direction.                                                          - Maintains time and cost records; schedules vacation, relief, and emergency coverage; Leads and manages compliance (Joint Commission, NJDOH, local, etc.).   Will be expected to be on a rotating on-call schedule.                                  Performs additional duties requested in order to ensure the effective and efficient operation of the Campus.                                                                                          - Assists in the work direction of other mechanics, facility staff, trades helpers, and/or other skilled trades, as needed.                                                                                                   - Is responsible to ensure that the work orders are performed in a fashion that meets customers expectations.                                                                                             - Works to educate staff on communication as necessary to please customers with the execution and timing of the work.  - Monitor status of equipment and make recommendations for capital budget process