Job Listings

Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management Patient Navigators thrive on working in a fast paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor. Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network

 Financially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service. Financial clearance process encompasses any or all of the following job functions: •Verifies insurance eligibility and plan benefits. •Contacts patients with inactive insurance coverage to obtain updated insurance information •Validates coordination of benefits between insurance carriers. •Explains insurance plan coverage and benefits to patients, as necessary. •Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper. •Creates referrals for patients having a Cooper PCP. Contacts external PCPs to obtain referrals for patients scheduled with Cooper providers. •Refers patients with less than 100% coverage to Financial Screening Navigators. •Identifies copayment, deductible and co-insurance information. •Collects and processes patient liability payments prior to service. Provides clear and concise documentation in systems. Communicates daily with insurance companies, internal customers, providers and patients.

 Financially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service. Financial clearance process encompasses any or all of the following job functions: •Verifies insurance eligibility and plan benefits. •Contacts patients with inactive insurance coverage to obtain updated insurance information •Validates coordination of benefits between insurance carriers. •Explains insurance plan coverage and benefits to patients, as necessary. •Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper. •Creates referrals for patients having a Cooper PCP. Contacts external PCPs to obtain referrals for patients scheduled with Cooper providers. •Refers patients with less than 100% coverage to Financial Screening Navigators. •Identifies copayment, deductible and co-insurance information. •Collects and processes patient liability payments prior to service. Provides clear and concise documentation in systems. Communicates daily with insurance companies, internal customers, providers and patients.

The trained Surgical technologist, under the direct supervision of the Registered Professional Nurse and/or physician, is assigned as an assistant to specific service areas in the Surgical Suite.

The duties of the Perfusionist include but are not limited to:   Maintain adequate circulatory and respiratory support during cardiac surgery. Responsible for assessing patient requirements and determining the correct circuitry to meet the patient's needs. Must demonstrate the knowledge of human growth and development needed to identify each patient's requirements relative to his or her age, and provide care described in the OR's departmental policies and procedures. Preventative maintenance and quality control of all cardiac Perfusion equipment. Maintain adequate clinical perfusion records during the cardiac procedure, collecting and reporting the data, and communicating the data to the cardiac surgeon and the anesthesiologist. Assisting the cardiac team with the post-operative patient transport 'to the CCU nursing .life support system when an IABP is in place. May be responsible for set-up, calibration and application of physiological monitoring systems in the Operating Room:    1) Arterial, Pulmonary & venous pressures    2) Temperatures: May include esophageal, nasopharyngeal,         blood, water bath, cardioplegia, and myocardial.    3) Electrocardiogram    4) Defibrillator    5) Coronary Graft Flow  Identifies special needs of all ages and takes appropriate action to meet those needs, i.e. Preparing and conducting Cardiopulmonary Bypass (CPB) by:   a) selecting disposable equipment for the conduct of        CPB that is appropriate to patient size and age.   b) Prepares the priming solution in accordance with the       type procedure to be conducted, and appropriate to        patient size and age. Stat Laboratory Measurements Set-up, calibration, Q.C., clinical samples:                    1) Heparin and Protamine Titration tests                    2) Activated clotting tests                    3) SAT/HCT venous monitor

Team player with a genuine interest in resolving customer issues. Must enjoy interacting and working collaboratively in a team environment. Proven ability to successfully handle more than the required number of physician specialties of a fully functional Navigator 1. Ability to maintain (or exceed) minimum quantitative and qualitative performance metrics and expectations defined for position. Ability to analyze issues and quickly identify the best resolution for the situation; solid decision-making skills. Must demonstrate adaptability and flexibility while working within a fast-paced, ever changing environment. Ability to learn new things quickly. Must have excellent time management and organizational skills. Must be a strong computer user, including proficiency in the use of the Internet, Excel, Word and Outlook. Knowledge of EPIC systems a plus. Must be able to work varied hours/shifts as business needs change and evolve. Must be able to wear a telephone headset and manipulate objects such as a pen, keyboard and mouse. Bilingual skills are a plus.

  Some of the primary duties that GI technicians perform include:   - GI Technicians prepare rooms and equipment before endoscopic procedures and clean up and sterilize after procedures. - Maintaining an inventory of equipment and supplies for endoscopic procedure - Ensuring equipment functions properly - Preparing waiting and recovery rooms or procedure suites - Maintaining endoscopic equipment, including cleaning, disinfecting and calibrating instruments according to manufacturer guidelines - Transporting patients according to medical personnel instructions- Helping physicians and nurses perform endoscopic procedures - Attending training as necessary to enhance or refresh skills - Collecting specimens from patients - Collaborating effectively with other care providers regarding procedures and patients' conditions - Staying current on endoscopy developments by reading literature, speaking with colleagues or participating in professional organizations - Assists with Business Office Support duties and will be trained to EPIC applications and front desk registration & copay collection.

- GI Technicians prepare rooms and equipment before endoscopic procedures and clean up and sterilize after procedures. - Maintaining an inventory of equipment and supplies for endoscopic procedure - Ensuring equipment functions properly - Preparing waiting and recovery rooms or procedure suites - Maintaining endoscopic equipment, including cleaning, disinfecting and calibrating instruments according to manufacturer guidelines - Transporting patients according to medical personnel instructions- Helping physicians and nurses perform endoscopic procedures - Attending training as necessary to enhance or refresh skills - Collecting specimens from patients - Collaborating effectively with other care providers regarding procedures and patients' conditions - Staying current on endoscopy developments by reading literature, speaking with colleagues or participating in professional organizations - Assists with Business Office Support duties and will be trained to EPIC applications and front desk registration & copay collection.

Treatment of patients in the hospital or outpatient setting. Oversight of rehabilitation aides and front desk staff. Communication with patients, families and other members of the health care team.

GI Technicians prepare rooms and equipment before endoscopic procedures and clean up and sterilize after procedures. Maintaining an inventory of equipment and supplies for endoscopic procedure Ensuring equipment functions properly Preparing waiting and recovery rooms or procedure suites Maintaining endoscopic equipment, including cleaning, disinfecting and calibrating instruments according to manufacturer guidelines Transporting patients according to medical personnel instructions- Helping physicians and nurses perform endoscopic procedures Attending training as necessary to enhance or refresh skills Collecting specimens from patients Collaborating effectively with other care providers regarding procedures and patients' conditions Staying current on endoscopy developments by reading literature, speaking with colleagues or participating in professional organizations Assists with Business Office Support duties and will be trained to EPIC applications and front desk registration & copay collection.