Job Listings

Strong emphasis on customer service including telephone etiquette and working well in front of patients in a busy waiting area. Ability to make a positive first impression and demonstrate Coopers core values and service standards consistently.   Facilitate patient access to infusion and schedule coordination. Collaborates with management to keep informed on scheduling and escalates barriers in scheduling.   Handle multiple patients needs such as check in,...

The Registered RN is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self. - Follows established policies and procedures - Communicates openly with internal customers and supervisors - Provides excellent customer service interfacing well with all levels of staff, management and physicians - Applies Cooper core values - Other duties as required

- Under the direction of the team Supervisor and/or Manager, the Collections Specialist II will be responsible for Accounts Receivable tasks related to Cooper University Professional provider revenue cycle and collections. Duties will be performed in a fast-paced central billing office environment. - The PB Collections Specialist will be flexible and responsive to changing priorities. - The candidate will act as the customer experience agent between third-party payors, Cooper University Health Care patients, and internal departments.

The Patient Relations Advisor serves as the primary source of action for any patient or family issue or concern. The employee must be skilled in recognition of departments, proactive rounding on patients and families and possess the ability to collaborate with unit/ department leadership on service issues. The Patient Relations Advisor is responsible for all follow up with the patient or family.

This position can work tray line, host/hostess, cafeteria, deli, cashier, salad bar, pizza, etc. Can act as runner and be responsible for restocking and cleanliness. Responsible for - ensuring all stations are ready for operations, including accuracy, speed and having a sense of urgency. This includes setting up next shift for success. - daily cleaning of respective areas and a clean as you go policy to be enforced. Hosts/hostesses are responsible for requesting two patient identifiers (date of birth and full name of patient) and assisting patient with opening items if required.  - ensuring condiment boxes are restocked, patient delivery carts are sanitized, etc. - Daily cleaning to include: - starter stations, air-...

- Adheres to Departmental procedures, fulfilling compliance with Life, Safety, Fire and Hazardous waste requirements. - Triage/Coordinates and performs direct patient care and clinical flow. - Prepares patients for providers, assisting with exams, assisting provider with suture preparation, carrying out orders, (i.e. various supplies/tests/ X-Rays/dispensing of medications). -

- Proficient in-patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH. - Surgical scheduler duties involve scheduling for hospital outpatient-based services, changing, and canceling appointments, to include other administrative duties as assigned.

Financially clears scheduled inpatient and outpatient services, including office visits, testing, diagnostic studies, surgeries and procedures, prior to date of service. Financial clearance process encompasses any or all of the following job functions: - Verifies insurance eligibility and plan benefits. - Contacts patients with inactive insurance coverage to obtain updated insurance information - Validates coordination of benefits between insurance carriers. - Explains insurance plan coverage and benefits to patients, as necessary. - Secures insurance authorizations and pre-certs for patient services both internal and external to Cooper. - Creates referrals for patients having a Cooper PCP. Contacts external PCPs to obtain...

A medical interpreter is a professional who provides interpretation and translation services for patients who speak limited English and healthcare staff. They are responsible for interpreting medical information accurately and confidentially, ensuring that patients understand their medical diagnosis, treatment options, and other important information. They also provide translations of medical documents, such as records and prescriptions.  

- Proficient in-patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH. - Surgical scheduler duties involve scheduling for hospital outpatient-based services, changing, and canceling appointments, to include other administrative duties as assigned.