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Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management
Patient Navigators thrive on working in a fast paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor.
Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network.
Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management
Patient Navigators thrive on working in a fast paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor.
Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network.
Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management
Patient Navigators thrive on working in a fast paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor.
Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper’s provider network.
Demonstrates the skills, knowledge, and ability to effectively troubleshoot /diagnose and address maintenance and HVAC issues; Performs routine and emergency repairs in the hospital, patient rooms, and public areas; Reviews BMS system to insure HVAC systems are running correctly; Performs all necessary scheduled preventive maintenance procedures on designated equipment while following manufacturer’s recommendations; Completes all work orders in a timely manner while providing detailed information regarding the task(s) performed;; Skilled at using appropriate equipment and materials for assigned jobs; ensures economical and efficient use of materials; Participates with snow team; completes building rounds to insure all systems are operating as intended and the campus is safe for patients, guests and employees; Monitors work area to consistently meet regulatory and safety standards; Identifies existing or potential safety hazards for buildings, grounds, and equipment and reports to appropriate staff; Maintains equipment and tools in proper working condition and ensures proper storage; Remains aware of safety and building regulations when performing repairs, replacements, etc.; Responds to emergency calls for system and equipment failure; Will be expected to work a reasonable amount of scheduled, on-call, and overtime as necessary; Performs additional duties requested in order to ensure the effective and efficient operation of the Campus; Assists in the work direction of other mechanics, facility staff, trades helpers, and/or other skilled trades, as needed.
The Registered RN is a professional caregiver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who supervises and provides care to these patients utilizing the nursing process including the therapeutic use of self.
Additional Responsibilities:
- Follows established policies and procedures.
- Communicates openly with internal customers and supervisors.
- Provides excellent customer service interfacing well with all levels of staff, management, and physicians.
- Applies Cooper core values.
- Assumes responsibility and accountability for a group of patients for a designated timeframe.
- Evaluates patients, implements, and documents nursing care.
- Assists physicians during examinations and procedures.
- Performs various patient tests and administers medications utilizing the nursing process.
- Promotes patients' independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills.
The Registered Nurse is a professional care-giver who, as a member of a multidisciplinary health care team, assumes responsibility and accountability for a group of patients for a designated time frame and who provides care to these patients utilizing the nursing process including the therapeutic use of self. Will have the unique opportunity to assist in the development and operations of the Cooper Urgent Care Center. This new model focuses on the acute/immediate care needs in the Cherry Hill and surrounding areas. Excellent customer service, interpersonal and clinical skills are required.
.Evaluation, assessment and treatment of patients in the hospital or outpatient setting.
Communication with patients, families and other members of the health care team.
Proficient in patient scheduling, professional telephone etiquette and customer satisfaction in support of the mission of CUH.
Surgical scheduler duties involve scheduling for hospital outpatient based services, changing, and canceling appointments, to include other administrative duties as assigned.
Interface as a direct liaison with patients and clinical staff at procedural locations to communicate patient results and scheduling needs.
Support checkout at Gastroenterology’s ambulatory office, scheduling patients for procedures after office visits.
Provide accurate, detailed information to patients regarding test results and work with patients to reschedule procedures as needed. Take appropriate action in responding to questions from patients.
Answer incoming phone calls for scheduling requests.
Responsible for the integrity of pre-registration to include accurate health care coverage(s).
Escalate operational, provider, or patient complaints along with other critical matters to leadership.
Knowledge of medical insurance and billing processes.
Must work well in stressful situations and display a high degree of efficiency at all times.
Strong emphasis on customer service.
Assists in providing direct, indirect, and non-patient care responsibilities.
Assumes responsibility for record keeping, intra-departmental and interdepartmental
communications, written and electronic medical record keeping.
Assists in providing direct, indirect, and non-patient care responsibilities.
Assumes responsibility for record keeping, intra-departmental and interdepartmental communications, written and electronic medical record keeping.